RMA Coordinator

Milwaukee Succeeds; Kenosha (WI); On-site; USD 52,000 - 76,000; Full time

Job summary

Sanmina Corporation is seeking an RMA Coordinator to manage return material authorization processes, verify sales orders, and coordinate repairs and replacements.

You will analyze material requirements, update databases, and communicate status to customers and program management.

Qualifications

• 5 years of experience in electronic manufacturing environment preferred.
• Working knowledge of Six Sigma and Greenbelt Tools.
• Extensive knowledge of Wave Solder, SMT & Electronic manufacturing processes.
• Experience handling and testing of RF components.
• Detail oriented.
• Highly proficient in Microsoft Excel.
• Must be able to communicate in both written and spoken English.

Responsibilities

• Log and process all RMA requests.
• Process RMA requests through factory for repair/replacement.
• Communication with Program Management on status until closed.
• Help in maintaining and establishing processes and procedures to ensure that RMAs are processed and closed in a timely manner.
• Efficiently prioritize and manage multiple requests simultaneouslyEscalate problems as appropriate.
• Maintain accurate records and monthly reports, document processes as needed.
• Driving cost reductions through product and process improvements.
• Continuous quality improvement in Rolled Throughput Yield (RTY).
• Collection of data and the correlation of failures, driving the actions required to solve the issues to root cause.
• Ensures the product is exceeding our customer requirements of quality, reliability, and our internal goals of cost and delivery.
• Duties as assigned.
• Must be able to sit, stand, walk, and bend for long periods of time.
• Overtime is a must.

Skills

Detail oriented

English communication

Microsoft Excel

Education

Six Sigma Green Belt

Tools

Microsoft Excel

Job description

Sanmina Corporation (Nasdaq: SANM) is a leading integrated manufacturing solutions provider serving the fastest-growing segments of the global Electronics Manufacturing Services (EMS) market. Recognized as a technology leader, Sanmina Corporation provides end-to-end manufacturing solutions, delivering superior quality and support to Original Equipment Manufacturers (OEMs) primarily in the communications networks, defense and aerospace, industrial and semiconductor systems, medical, multimedia, computing and storage, automotive and clean technology sectors. Sanmina Corporation has facilities strategically located in key regions throughout the world.

Job Purpose

The RMA Coordinator under general supervision coordinates the Return Material Authorization (RMA) process. Verifies the accuracy of sales orders. Analyzes material requirements for RMA orders to plan and schedule repairs. Updates databases and prepares appropriate paperwork. Audits and reconciles inventory discrepancies. Updates customers on status of returns. May resolve A/R issues. May provide Customer requested Reports. May order parts needed to repair the returned product.

Nature of Duties

• Log and process all RMA requests
• Process RMA requests through factory for repair/replacement
• Communication with Program Management on status until closed
• Help in maintaining and establishing processes and procedures to ensure that RMAs are processed and closed in a timely manner
• Efficiently prioritize and manage multiple requests simultaneouslyEscalate problems as appropriate
• Maintain accurate records and monthly reports, document processes as needed
• Driving cost reductions through product and process improvements
• Continuous quality improvement in Rolled Throughput Yield (RTY)
• Collection of data and the correlation of failures, driving the actions required to solve the issues to root cause.
• Ensures the product is exceeding our customer requirements of quality, reliability, and our internal goals of cost and delivery
• Duties as assigned
• Must be able to sit, stand, walk, and bend for long periods of time
• Overtime is a must

Education and Experience

• 5 years of experience in electronic manufacturing environment preferred
• Working Knowledge of Six Sigma and Greenbelt Tools
• Extensive knowledge of Wave Solder, SMT & Electronic manufacturing processes
• Experience handling and testing of RF components
• Detail oriented
• Highly Proficient in Microsoft Excel
• Must be able to communicate in both written and spoken English

Equal Opportunity Employer

Sanmina is an Equal Opportunity Employer.

Citizenship Requirement

This is an ITAR facility and applicant must be a US Citizen or a lawful permanent resident.