RLHO Graduate Assistant - Residential Experience

University Of The, Inc.arnate Word; San Antonio (TX); On-site; USD 50,778 - 60,822; Part time

Job summary

University Of The, Inc.arnate Word is seeking a Graduate Assistant to support the Residence Life & Housing Operations team. This part-time position involves recruiting and mentoring resident staff, managing departmental marketing efforts, and engaging with students to enhance their residential experience. Candidates must be current UIW graduate students, with no prior experience required but preferred background in Residence Life. The role offers a stipend of $5,000 per semester distributed over ten installments.

Qualifications

• Working knowledge of Microsoft Office Products, Adobe Creative Suite, and social media.
• Excellent communication, leadership, time management, and organizational skills.
• Ability to work effectively with individuals from diverse communities.

Responsibilities

• Participate in recruitment, training, and mentorship of Resident Assistants.
• Review and assess resident engagement metrics and data.
• Assist with departmental marketing and recognition programs.

Skills

Microsoft Office Products

Adobe Creative Suite

Canva

Social media

Communication skills

Leadership skills

Time management

Organizational skills

Education

Current UIW graduate student

Job description

Position Summary

The RLHO Graduate Assistant is considered essential personnel and works under the supervision of the Residence Life & Housing Operations (RLHO) full‑time staff to support students and student staff by providing a holistic, high‑quality residential living experience. Expectations include the ability to recruit, train, and mentor student staff on community policies, operational procedures, crisis response, and professional development.

The GA-Residential Experience is primarily responsible for recognition efforts, departmental marketing and media, and assessing the residential experience as a 12‑month live‑in leadership member.

Essential Functions

Participate in (i) recruitment, training, and mentorship of Resident Assistants and Office Assistants; (ii) residential move‑in, room change, and move‑out processes; (iii) advertising and promoting residential culture; and (iv) on‑call crisis response rotation.

• Review and assess resident engagement markets to include 1:1 RA to Resident conversations (Cardinal Connects), daily duty report reviews, and resident engagement data.
• Develop and manage department marketing to include official housing marketing, social media (TikTok, Instagram, and Facebook) and large‑scale programming advertisements.
• Assist with department recognition and growth programs such as Of-the-Month awards, Cardinal Resident Council, and planning the annual Recognition Week.
• Document the residential experience by capturing photos and videos at various events and experiences.
• Serve on a weekday/weekend/holiday on‑call rotation.
• Other duties including, but not limited to: routine department processes, data entry & review into employee databases, weekly staff meetings, fire drills and safety inspections, department software initiatives & committees, and office duties as assigned.

Qualifications

Knowledge, Skills and Abilities

• Working knowledge of Microsoft Office Products; Adobe Creative Suite; Canva; social media.
• Excellent communication, leadership, time management, and organizational skills.
• Ability to take initiative and work independently of direct supervision.
• Ability to work effectively with individuals from diverse communities and cultures.
• Employee shall adhere to all applicable rules and regulations of the University, the Conference, and the NCAA.

Required Education

Current UIW graduate student or enrolled in a UIW graduate program by start of employment.

Required Work Experience

No experience necessary.

Preferred Qualifications

Residence Life or Housing experience.

Required Certifications, Licenses or Registrations

Valid Texas driver’s license with the ability to be insured through UIW’s vehicle insurance carrier.

Work Hours

Part‑time, 20 hours a week.

Physical Demands

• Ability to lift up to 15 lbs for table set‑up/tear‑down at events.
• Ability to reach overhead, bend, and squat to retrieve event materials.
• Ability to push/pull event carts holding up to 60 lbs.
• Ability to actively engage in events for extended periods of time.
• Ability to access all floors in the residence halls with or without elevators.
• Ability to regularly move about campus and event venues to actively engage potential and current students, as well as attend meetings on and off campus.

Salary

Salary: $5k stipend per semester distributed in 10 installments each semester.

Reports To

Associate Director of Residence Life and Housing Operations.

Equal Opportunity Employment Statement

UIW is committed to a policy of equal opportunity in employment, without regard to race, color, sex, sexual orientation, citizenship status, national origin, age, marital status, disability, genetic information, gender identity or expression, veteran status, pregnancy, and religion (except in limited circumstances when religious preference is both permitted by law and deemed appropriate as a matter of University policy).