RLH Office Assistant (Work Study Only) - Massachusetts College of Liberal Arts

Massachusetts College of Liberal Arts; North Adams (MA); On-site; USD 21,000 - 26,000; Part time

Job summary

Massachusetts College of Liberal Arts in North Adams seeks a part-time Student Assistant for the Residence Life & Housing Office. You will greet students and visitors, assist with clerical tasks, monitor traffic in the Central Office, and support opening/closing procedures.

This on-campus role emphasizes strong communication, organization, and timely reporting of concerns. Prior campus employment or familiarity with Residence Life is a plus.

Qualifications

• Matriculated undergraduate, full-time student on campus in good academic standing.
• Strong communication, interpersonal, organizational, time-management, writing, and critical-thinking skills.

Responsibilities

• Provide clerical support and run errands; cover RLH Office Manager desk in their absence.
• Greet and assist students, staff and visitors in a friendly, attentive manner.
• Monitor traffic and report any concerns to the RLH Office.
• Maintain positive relationships with residence area staff and facilities staff.
• Follow protocols to contact residence area staff and other campus resources.

Skills

Communication

Interpersonal

Organization

Time management

Writing

Critical thinking & decision making

Education

Undergraduate student

Job description

About Massachusetts College of Liberal Arts:

At MCLA, we're here for all and focused on each of our students. Classes are taught by educators who care deeply about teaching, and about seeing their students thrive on every level of their lives. In every way possible, the experience at MCLA is designed to elevate our students as individuals, leaders, and communicators, fully empowered to make their impressions on the world. In addition to our 132-year commitment to public education, we have fortified our dedication to equitable academic excellence. MCLA has appeared on U.S. News & World Report's list of Top Ten Public Colleges for 11 consecutive years, earning the No. 6 spot on the list of Top Public Liberal Arts Schools in the nation for 2026. The College's focus on affordable education and economic prosperity is reflected in additional 2026 U.S. News rankings: No. 6 for Top Performer on Social Mobility for liberal arts colleges in the state and No. 4 for Top Performer on Social Mobility for public liberal arts colleges in the country. These rankings measure how well schools graduate students who receive Federal Pell Grants. Learn more at www.mcla.edu .

Job Description:

• Provide assistance in the completion of clerical tasks, run errands and cover the desk in the absence of the Residence Life & Housing (RLH)Office Manager.
• Greet and assist students, staff and visitors in a friendly and attentive manner.
• Be aware of surroundings,address and reportany areas of concern in a timely and efficient manner.
• Monitor all traffic coming inand goingout of the Central Office.
• Establishesand maintains positive working relationshipsand open communication with residence area staff including the Area Coordinators, RA staff, fellow Student Assistants and Facilities staff.
• Follow the proper protocol to contact the residence areas staff and other resources on campus.
• Respond to all requests for assistance in a helpful manner by providing the appropriate resource and referral information.
• Assist in residence area opening and closing procedures.
• Assist in emergency response procedures.
• Report damages, maintenance concerns and lost and found items to the RLH Office Manger.
• Work all scheduled shifts, arriving on time and working until the next scheduled Student Assistant arrives.
• Keep Student Assistant and RLHOfficeManager desk area, office and surroundingsareacleanand free of trash.
• Activelyparticipate in all formal and informal evaluation processes established by RLHand HR.
• Attendscheduled Office Assistant meetings andspecialized trainings throughoutthe academic year.

Requirements:

• Be a matriculated undergraduate, full-time student who resides on campus and be in good academic standing with the college.
• Be in good standing with the Dean of Students Office.
• Show a strong skill set in Communication, Interpersonal, Organization, Time Management, Writing, Critical Thinking & Decision Making.
• Show commitment to diversity and support of all students.
• Previous employment experience with Residence Life & Housing preferred.

Additional Information:

This position is only open to current MCLA students.

Until further notice, in response to the Presidentialproclamation, issued on September 19, 2025, imposing a significant fee on the entry of individuals with new H-1Bvisas, this position is not eligible forvisasponsorship.

Massachusetts College of Liberal Arts complies with the Americans with Disabilities Act (ADA) to provide reasonable accommodations to qualified applicants and employees with disabilities. Should you need to request a reasonable accommodation for the application process, please email Brenda Stokes, Executive Director Human Resources.

Massachusetts College of Liberal Arts is deeply committed to fostering a community of excellence, equity, diversity, and inclusion. We provide equal access to educational, co-curricular and employment opportunities for all applicants, students, and employees regardless of race, color, religion, national origin, age, disability, gender, sexual orientation, gender identity, gender expression, genetic information, marital or parental status, veteran status, or membership in any other legally protected class. Massachusetts College of Liberal Arts does not discriminate on the basis of sex in any educational program or activity that they operate, which extends to admission and employment.

Inquiries about Title IX, Equal Opportunity, or ADA/504 and other non-discrimination policies may be directed to MCLA's Title IX Coordinator and Equal Opportunity Officer, to the Assistant Secretary of the Department of Education Office for Civil Rights, or both.

Lucas Morrill
Interim Title IX Coordinator and Equal Opportunity Officer
375 Church Street, North Adams, MA 01247
Telephone: [phone]

U.S. Department of Education, Office for Civil Rights
33 Arch Street, 9th Floor Boston, MA 02119-1424
Telephone: [phone]; FAX: [phone]; TDD [phone]
[e-mail]