Riverside Production Supervisor — Lead 30–50 Associates

ID Logistics US; Riverside (CA); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Bonus opportunity

Job summary

ID Logistics US in Riverside, CA is seeking a B2C Production Supervisor to manage workflow, coach staff, and ensure process efficiency. You will coordinate training, monitor performance, and act as a liaison between staff and management.

The role oversees 30-50 associates in B2C/B2B and requires strong communication, problem solving, and bilingual Spanish capabilities. This on-site position offers a competitive salary and bonus opportunities.

Qualifications

• High School Diploma or GED; BS/BA in Logistics/Supply Chain, general business relevant field preferred; or equivalent combination of experience and education.
• At least three years proven experience as supervisor or relevant role in a distribution, 3PL or warehouse environment.
• Proven experience with problem solving skills, troubleshooting and analysis, and taking initiative
• Strong conflict resolution skills
• Excellent communication and interpersonal skills
• Relationship building and customer facing experience
• Bilingual in Spanish, both read and write

Responsibilities

• Follows established operational procedures for incoming/outgoing shipments and inventory accuracy.
• Ensure training is completed (OSHA equipment, compliance) and maintain records for audits.
• Manage budget and meet customers' requirements.
• Meet/exceed KPI goals and customer satisfaction.
• Address and resolve customer complaints.
• Set goals and assign tasks to subordinates.
• Develop schedules, monitor work, and implement productivity standards.
• Provide feedback and coaching to employees.
• Handle complaints and investigations as needed.
• Maintain payroll records for hourly reports daily and weekly approvals.
• Enforce company policies and conduct disciplinary actions when needed.
• Maintain safe/work environment per regulations.
• Handle accident investigations and witness statements.
• Follow GMPs and report noncompliance.
• Observe safety rules and enforce as appropriate.
• Manage 30-50 associates across B2C, B2B, and BTQ.

Skills

Communication

Interpersonal skills

Conflict resolution

Problem solving

Bilingual Spanish

Education

BS/BA in Logistics or Supply Chain

High School Diploma or GED

Equivalent combination of experience and education

Tools

MS Office

WMS software

ADP

Job description

ID Logistics US in Riverside, CA is seeking a B2C Production Supervisor to manage workflow, coach staff, and ensure process efficiency. You will coordinate training, monitor performance, and act as a liaison between staff and management.

The role oversees 30-50 associates in B2C/B2B and requires strong communication, problem solving, and bilingual Spanish capabilities. This on-site position offers a competitive salary and bonus opportunities.