Riverchase Kia - Automotive Service Porter/Valet

Greenway Automotive; Pelham (AL); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Competitive pay

Employee discounts

Growth opportunities

Medical benefits

Dental benefits

Vision benefits

Life insurance

Disability insurance

Accident insurance

401(k) retirement plan

Job summary

Riverchase Kia in Pelham, AL is hiring an experienced Service Porter to greet customers, coordinate with the Service Department, and help move vehicles on the lot. This full-time position requires a positive attitude and dependable team member who can work in a non-climate controlled environment.

Responsibilities include verifying appointments, assisting with loaner vehicles, delivering keys and repair orders, maintaining a clean service area, and supporting service staff as needed.

Qualifications

• High school diploma or GED preferred.
• Unrestricted driver's license and clean driving record.
• Experience as a valet or knowledge of automotive servicing is a must.
• Able to drive both automatic and manual-transmission vehicles.
• Neat, clean, and professional appearance; strong customer service skills.
• Willing to work in a non-climate controlled environment.

Responsibilities

• Greets customers entering the service area with a friendly, professional attitude.
• Verifies customer appointments and relevant information (name, VIN, etc.).
• Assists with loaner vehicles and parks vehicles after they have been written up.
• Installs protective coverings and tags in vehicles brought in for service.
• Delivers keys and repair orders to the Service Advisor after parking.
• Retrieves vehicles for customers and thanks them for their business.
• Maintains a clean and safe service area; performs general cleaning.
• Follows all safety and security procedures.
• Performs other duties as assigned.

Skills

Customer service

Professional communication

Team player

Education

High school diploma or GED

Job description

Job Details: Level: Experienced

Job Location: Riverchase Kia - Pelham, AL 35124

Position Type: Full Time

Riverchase Kia is hiring in our Service Department!! We need an experienced Service Porter!We are currently looking for an outgoing and dependable individual to greet our valued customers arriving at our service department. The Valet / Porter will welcome customers and ensure a smooth transition to a Service Advisor by confirming appointments and obtaining basic information about the reason for the customer’s visit. In addition, he or she will move customer vehicles in and around the lot and service areas, ensure vehicles are kept in a clean and damage free manner, and help with cleaning and custodial duties in the shop and lot areas.

The ideal candidate has service porter experience, a high school diploma or GED, an unrestricted driver's license and a clean driving record, a positive attitude and professional appearance, and great communication skills. Candidates must be willing and able to work in a non-climate controlled environment that includes enduring the heat of summer and the cold of winter and must be able to drive both automatic and standard transmission vehicles. Experience as a valet and/or knowledge of automotive servicing and repair is a must.

RESPONSIBILITIES

• Greets all customers entering the service area with a friendly, professional attitude, answering any questions and/or directing them to the appropriate person or location
• Verifies customer appointments and all relevant customer information (name, VIN, tag number, mileage, etc.)
• Helps with loaner vehicles and parks vehicles after they have been written up
• Installs disposable protective coverings (seat covers, steering wheel covers, floor mats, etc.) and tags in all vehicles brought in for service
• Delivers keys and repair order to the appropriate Service Advisor after parking vehicle
• Retrieves vehicles for customers when picking up, waiting at the vehicle and thanking customers for their business
• Helps maintain a clean and safe service area by performing general cleaning duties (trash removal, sweeping, etc.)
• Follows all safety and security procedures
• Performs other duties as assigned

Qualifications

• High school diploma or GED preferred
• Previous experience preferred
• Unrestricted driver's license and clean driving record
• Able to drive both automatic and standard-transmission vehicles
• Able to safely operate motor vehicles in tight and small spaces
• Neat, clean, and professional appearance
• Strong customer service skills
• Basic computer and internet skills

BENEFITS

• Competitive Pay
• Employee Purchase and Service DiscountsExcellent opportunities for growth and internal promotions
• Full benefits options including Medical, Dental, Vision, Life, Disability, and Accident Insurance
• 401(k) Retirement Savings Plan