Greenway Kia East - Automotive Service Porter

Greenway Automotive; Orlando (FL); Sur place; USD 16 531 - 22 041; Plein temps

Avantages offerts par ce poste

Competitive Pay

Employee Discounts

Paid Vacation

401(k) Plan

Professional Environment

Résumé du poste

Greenway Kia East in Orlando, FL is seeking a friendly Valet / Porter to greet customers arriving at the service department and guide them to the Service Advisor. The role requires a high school diploma or GED and a valid driver’s license.

You will move vehicles on the lot, park and retrieve them, install protective coverings, deliver keys, and keep the area clean and safe. A non-climate controlled environment and both automatic and manual transmissions are involved.

Qualifications

• High school diploma or GED required.
• Unrestricted driver’s license with clean driving record.
• Able to drive both automatic and manual transmissions.
• Neat, clean, and professional appearance.
• Strong customer service skills.

Responsabilités

• Greets customers entering the service area with a friendly, professional attitude and directs them to the appropriate person.
• Verifies customer appointments and relevant information (name, VIN, mileage, etc.).
• Assists with loaner vehicles and parks vehicles after they have been written up.
• Installs disposable protective coverings (seat/steering wheel/floor mats) and tags vehicles brought in for service.
• Delivers keys and repair orders to the appropriate Service Advisor after parking the vehicle.
• Retrieves vehicles for customers at pickup and thanks them for their business.
• Helps maintain a clean and safe service area by performing general cleaning duties.
• Follows all safety and security procedures.

Connaissances

Customer service

Driver's license

Manual transmission

Auto transmission

Basic computer skills

Formation

High School Diploma or GED

Description du poste

Job Details

Job Location: Greenway Kia East - Orlando, FL 32817

Position Type: Full Time

Greenway Automotive Group is one of the world's most progressive, privately held automotive companies proudly serving Florida, Alabama, Georgia, Missouri, Pennsylvania, Tennessee, Texas, and China. The Group's 34 domestic automotive dealerships include some of the nation's top ranked performers in sales, service, customer satisfaction, and profitability. Greenway Automotive Group is an Equal Opportunity Employer.

Greenway Orlando Kia East is currently looking for an outgoing and dependable individual to greet our valued customers arriving at our service department. The Valet / Porter will welcome customers and ensure a smooth transition to a Service Advisor by confirming appointments and obtaining basic information about the reason for the customer’s visit. In addition, he or she will move customer vehicles in and around the lot and service areas, ensure vehicles are kept in a clean and damage free manner, and help with cleaning and custodial duties in the shop and lot areas.

The ideal candidate has a high school diploma or GED, an unrestricted driver's license and a clean driving record, a positive attitude and professional appearance, and great communication skills. Candidates must be willing and able to work in a non-climate controlled environment that includes enduring the heat of summer and the cold of winter and must be able to drive both automatic and standard transmission vehicles. Experience as a valet and/or knowledge of automotive servicing and repair is not required.

Responsibilities

• Greets all customers entering the service area with a friendly, professional attitude, answering any questions and/or directing them to the appropriate person or location
• Verifies customer appointments and all relevant customer information (name, VIN, tag number, mileage, etc.)
• Helps with loaner vehicles and parks vehicles after they have been written up
• Installs disposable protective coverings (seat covers, steering wheel covers, floor mats, etc.) and tags in all vehicles brought in for service
• Delivers keys and repair order to the appropriate Service Advisor after parking vehicle
• Retrieves vehicles for customers when picking up, waiting at the vehicle and thanking customers for their business
• Helps maintain a clean and safe service area by performing general cleaning duties (trash removal, sweeping, etc.)
• Follows all safety and security procedures
• Performs other duties as assigned

Qualifications

• High school diploma or GED preferred
• Previous experience preferred
• Unrestricted driver's license and clean driving record
• Able to drive both automatic and standard-transmission vehicles
• Able to safely operate motor vehicles in tight and small spaces
• Neat, clean, and professional appearance
• Strong customer service skills
• Basic computer and internet skills

Benefits

• Competitive Pay
• Employee Purchase and Service Discounts
• Paid Vacation
• 401(k) Retirement Savings Plan
• State of the Art Facility with a Professional Working Environment