Riverboat Superintendent

ViziRecruiter,LLC.; Lake Charles, Northern (LA, KY); Hybrid; USD 85,000 - 120,000; Full time

Job summary

PENN Entertainment in Lake Charles seeks a Riverboat Superintendent to manage casino vessel operations, ensuring safety, regulatory compliance, and high-quality service for guests and staff.

You will direct deck and engine teams, oversee emergency drills, and collaborate with the Slot Performance Operations leadership to reach project goals in a fast-paced riverboat environment.

Qualifications

• Bachelor’s degree preferred, but may be substituted by experience.
• Three years as Captain (or 5 years as Mate) onboard passenger vessels required, plus US Coast Guard License 4000 GT Master on Western Rivers and Radar Observer Rivers minimum.
• Strong supervisory and training skills are essential.

Responsibilities

• Plan, direct and coordinate fire, safety, and emergency procedures of the casino to ensure safety of passengers, employees and property per U.S. Coast Guard regulations.
• Enforce Louisiana Gaming Commission regulations for riverboat gaming.
• Supervise deck and engine personnel on watch and ensure daily maintenance tasks are completed.
• Assist the Director of Slot Performance Operations with project goals as needed.

Skills

Interpersonal skills

Detail oriented

Supervisory & training

Education

Bachelor’s degree preferred

USCG Master 4000 GT - Western Rivers

Radar Observer Rivers

Job description

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Responsibilities

The Riverboat Superintendent is responsible for managing the operation of the casino vessel ensuring compliance with the all applicable USCG regulations and the policies/procedures of L’Auberge Lake Charles. The incumbent in this position is also responsible for serving both the external and internal customers by providing a clean, friendly and safe atmosphere on the vessel.

GENERAL ACCOUNTABILITIES (The following statements are intended as general illustrations of the work in this job class and are not all-inclusive for this position.)

• Plans, directs and coordinates the fire, safety, and emergency procedures of the casino to ensure the safety of passengers, employees and property in keeping with U.S. Coast Guard regulations.


• Abides by Louisiana Gaming Commission regulations as it pertains to riverboat gaming.


• Observes and enforces compliance with U.S. Coast Guard regulations on the vessel and for all vessel personnel.


• Adheres to and enforces the established policies and procedures of L’Auberge Baton Rouge


• Directs deck and engine personnel on watch to complete daily maintenance and repair tasks.


• Assists the Director of Slot Performance Operations with project goals as requested.

WORKING CONDITIONS/ESSENTIAL FUNCTIONS

• Ability to create or read and interpret documents such as policy and procedure manuals. Ability to write routine correspondence and process needed reports. Ability to speak effectively with customers and/or employees.


• Ability to create or carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems and implement effective solutions.


• Ability to obtain the appropriate work authorization required to perform job responsibilities. Ability to work in a drug free environment and pass a chemical dependency test as required.


• May be exposed to strong fumes, waste materials or toxins.


• This position operates in an environment that is subject to varying levels of noise, cold, heat, humidity, vibration, crowds, and smoke.

Requirements

• High level of interpersonal skills.


• Must be detail oriented.


• Must have supervisory and training skills.


• These skills and abilities are typically acquired through a bachelor’s degree (preferred), but maybe be substituted by experience. In addition to, three years experience as a Captain (or 5 years as a Mate) onboard passenger vessels is required, plus U.S. Coast Guard License as 4000 GT Master on Western Rivers, and Radar Observer Rivers at a minimum.