Riverboat Superintendent

L'Auberge Lake Charles; Lake Charles (LA); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Equal Opportunity Employer

Job summary

L’Auberge Lake Charles seeks a Riverboat Superintendent to manage casino vessel operations, ensuring safety and regulatory compliance for guests and staff. The role requires steering deck and engine teams and maintaining a secure, welcoming environment on the riverboat.

Candidates should have either a Captain experience with Coast Guard credentials (4000 GT Master on Western Rivers, Radar Observer Rivers) and several years in leadership roles, or equivalent supervisory experience in maritime

Qualifications

• Interpersonal skills essential for guest and staff interactions.
• Attention to detail required for safety and compliance.
• Leadership and training abilities required for supervisory roles.

Responsibilities

• Plan, direct, and coordinate fire, safety, and emergency procedures per USCG regulations.
• Ensure compliance with Louisiana gaming and Coast Guard regulations on the vessel.
• Direct deck and engine personnel to complete daily maintenance and tasks; support project goals.

Skills

Interpersonal skills

Detail oriented

Supervisory skills

Training skills

Education

Bachelor’s degree preferred

Experience may substitute for degree

Job description

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

WE LOVE OUR WORK.

The Riverboat Superintendent is responsible for managing the operation of the casino vessel ensuring compliance with the all applicable USCG regulations and the policies/procedures of L’Auberge Lake Charles. The incumbent in this position is also responsible for serving both the external and internal customers by providing a clean, friendly and safe atmosphere on the vessel.

General Accountabilities

• Plans, directs and coordinates the fire, safety, and emergency procedures of the casino to ensure the safety of passengers, employees and property in keeping with U.S. Coast Guard regulations.
• Abides by Louisiana Gaming Commission regulations as it pertains to riverboat gaming.
• Observes and enforces compliance with U.S. Coast Guard regulations on the vessel and for all vessel personnel.
• Adheres to and enforces the established policies and procedures of L’Auberge Baton Rouge
• Directs deck and engine personnel on watch to complete daily maintenance and repair tasks.
• Assists the Director of Slot Performance Operations with project goals as requested.

Working Conditions/Essential Functions

• Ability to create or read and interpret documents such as policy and procedure manuals. Ability to write routine correspondence and process needed reports. Ability to speak effectively with customers and/or employees.
• Ability to create or carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems and implement effective solutions.
• Ability to obtain the appropriate work authorization required to perform job responsibilities. Ability to work in a drug free environment and pass a chemical dependency test as required.
• May be exposed to strong fumes, waste materials or toxins.
• This position operates in an environment that is subject to varying levels of noise, cold, heat, humidity, vibration, crowds, and smoke.

Job Qualifications

• High level of interpersonal skills.
• Must be detail oriented.
• Must have supervisory and training skills.
• These skills and abilities are typically acquired through a bachelor’s degree (preferred), but maybe be substituted by experience. In addition to, three years experience as a Captain (or 5 years as a Mate) onboard passenger vessels is required, plus U.S. Coast Guard License as 4000 GT Master on Western Rivers, and Radar Observer Rivers at a minimum.

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.

We're changing entertainment. Follow us.

Equal Opportunity Employer