River Operations Analyst — Cruise Logistics & Scheduling

Royal Caribbean Group; Indiana; On-site; USD 60,000 - 85,000; Full time

Job summary

Royal Caribbean Group is seeking an Analyst, Land Operations to support river cruise operations. You will ensure manifest accuracy, coordinate suppliers, and manage itinerary changes in a fast-paced guest-focused environment.

Requirements include 1–3 years in cruise operations, strong organizational/analytical skills, and fluency in English. Proficiency in Microsoft Office and Excel is essential for data accuracy and reporting.

Qualifications

• 1–3 years of experience in cruise operations.
• Fluency in English; any other European languages, especially German, would be an advantage.
• Advanced Microsoft Office and Excel proficiency.
• Strong organizational, analytical, and problem-solving skills.

Responsibilities

• Maintain accurate operational data in internal systems.
• Validate cruise manifests and communicate updates to suppliers and internal stakeholders.
• Coordinate ships, managers, suppliers and internal departments.
• Monitor itineraries and implement solutions during disruptions.
• Support crisis management and emergency phone duties as required.
• Analyze guest and manager feedback and implement corrective actions.

Skills

Analytical skills

Organizational skills

Problem-solving

English fluency

Tools

Microsoft Office

Excel

Job description

Royal Caribbean Group is seeking an Analyst, Land Operations to support river cruise operations. You will ensure manifest accuracy, coordinate suppliers, and manage itinerary changes in a fast-paced guest-focused environment.

Requirements include 1–3 years in cruise operations, strong organizational/analytical skills, and fluency in English. Proficiency in Microsoft Office and Excel is essential for data accuracy and reporting.