Risk Technician

Middlesex Water Company; Woodbridge Township (NJ); On-site; USD 55,000 - 83,000; Full time

Benefits offered by this job

Medical benefits

401(k) with company match

Paid time off

Tuition assistance

Job summary

Middlesex Water Company in New Jersey seeks a Risk Services professional to support risk management across the Enterprise under the guidance of the Risk Services Director. This role covers claim investigation within the Business Insurance Program, Real Estate and Property Rights, and enterprise-wide risk initiatives.

You will review risk reports, coordinate investigations with Operations, manage claims with insurers, and help improve programs to reduce liability.

Qualifications

• High School Diploma or GED required.
• Maintain a valid NJ driver’s license.
• At least five years of experience in Transmission and Distribution operations, maintenance, construction and supervision, desired.
• Ability to read, understand and use GIS, CC&B, WAM, MWM, construction plans and distribution system maps, desired.
• Availiability for emergency call-in and on-call assignments, as needed.
• Must be able to work outdoors on a year-round basis.
• Be able to work independently, with little supervision.
• Strong written and verbal communication skills.
• Strong analytical skills.
• Proficient in Microsoft Office Suite and Adobe Acrobat Pro.
• Experience with databases.

Responsibilities

• Manage and review all Risk Reports including, but not limited to, review of completeness, root cause analysis, and corrective actions.
• Coordinates investigations and remedial corrective actions with supervisory and/or Dispatch personnel in Operations.
• Manage and coordinate claims with insurance company adjusters.
• Manage and develop various schedules to track claims and litigation.
• Assist in management and coordination of after-hour inquiries regarding claims, as needed.
• Assist with inspection of Enterprise properties, right-of-ways and easements for potential hazards, damage and insurance-related requirements.
• Assist with the day-to-day operations of the Real Estate Property Right Program.
• Manage and coordinate area of responsibility on the Risk Department Balanced Scorecard.
• Manage and coordinate Schedule of Action Items for the Enterprise.
• Attend pre-construction, project and progress meetings as needed Enterprise-wide.
• Recommends modifications to existing programs and procedures to improve system reliability and reduce liability.
• Contribute to the overall safety awareness throughout the Enterprise.
• Assist in contingency planning and response coordination of emergency situations.
• Communicate with customers, contractors, attorneys, municipalities, the general public, etc., in a responsible and courteous manner.
• Work on projects/other duties as assigned by the Risk Services Director.
• Assist in all areas of the Risk Department when personnel on vacation or leave.

Skills

Strong communication

Analytical skills

Microsoft Office

Adobe Acrobat Pro

Database experience

Education

High School Diploma or GED

Tools

GIS

CC&B

WAM

MWM

Construction plans

Distribution maps

Job description

Career Opportunities with Middlesex Water Company

Careers At Middlesex Water Company

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The word RIGHT stands for what we VALUE: Respect, Invest, Growth, Honesty and Teamwork.

Why join our team?

Middlesex Water Company (NASDAQ:MSEX) has been an industry leader since 1897. We promote professional and personal development in a work environment that is supportive and responsive. We understand the importance of our services and the individuals who uphold our reputation.

Joining our team means that you have a multitude of benefits that support you in and out of the workplace such as- full medical, dental, and vision benefits, 401k, paid time off, tuition assistance, learning and development opportunities, employee assistance program, and more. To learn more, please visit www.middlesexwater.com

Job Summary:

Under the direction of the Risk Services Director, this position is responsible for providing risk management services and support with the essential functions under Business Insurance Program (Claim Investigation); Real Estate and Property Rights Program; and Risk Services throughout the Middlesex Water Company Enterprise.

Work Performed:

Business Insurance Program (Claim Investigation Program) – Essential Functions:

• Manage and review all Risk Reports including, but not limited to, review of completeness, root cause analysis, and corrective actions.
• Coordinates investigations and remedial corrective actions with supervisory and/or Dispatch personnel in Operations.
• Manage and coordinate claims with insurance company adjusters.
• Manage and develop various schedules to track claims and litigation.
• Assist in management and coordination of after-hour inquiries regarding claims, as needed.

Real Estate and Property Rights Program – Essential Functions:

• Assist with inspection of Enterprise properties, right-of-ways and easements for potential hazards, damage and insurance-related requirements.
• Assist with the day-to-day operations of the Real Estate Property Right Program.

Risk Services - Essential Functions:

• Manage and coordinate area of responsibility on the Risk Department Balanced Scorecard.
• Manage and coordinate Schedule of Action Items for the Enterprise.
• Attend pre-construction, project and progress meetings as needed Enterprise-wide.
• Recommends modifications to existing programs and procedures to improve system reliability and reduce liability.
• Contribute to the overall safety awareness throughout the Enterprise.
• Assist in contingency planning and response coordination of emergency situations.
• Communicate with customers, contractors, attorneys, municipalities, the general public, etc., in a responsible and courteous manner.
• Work on projects/other duties as assigned by the Risk Services Director.
• Assist in all areas of the Risk Department when personnel on vacation or leave.

Qualifications:

• High School Diploma or GED required.
• Maintain a valid NJ drivers license.
• At least five years of experience in the area of Transmission and Distribution operations, maintenance, construction and supervision, desired.
• Ability to read, understand and use GIS, CC&B, WAM, MWM, construction plans and distribution system maps, desired.
• Availiability for emergency call-in and on-call assignments, as needed.
• Must be able to work outdoors on a year-round basis.
• Be able to work independently, with little supervision.
• Strong written and verbal communication skills.
• Strong analytical skills.
• Proficient in Microsoft Office Suite and Adobe Acrobat Pro.
• Experience with databases.

Physical Requirements:

• Ability to climb ladders, enter/exit confined spaces, enter/exit excavations.
• Able to work outdoors in inclement weather.
• Ability to bend, stoop, sit for extended periods of time.
• This position requires operation of a computer and other office equipment such as printers, copiers, scanners and calculators.
• Must have the ability to visually inspect and review hard copy and online documents.
• Must be able to communicate, detect, converse with, discern, convey, express oneself, discuss and exchange information.
• Must be able to occasionally move about inside the office and use stairs to access file cabinets, office machinery, etc.
• Ability to lift and carry 25 pounds unassisted and at least 50-75 pounds assisted.
• Must be able to remain in a stationary position 50 percent of the time.

Work Authorization & Pre-Employment Requirements:

Candidates must be authorized to work in the United States. All candidates must successfully pass a drug screen, pre-employment physical, background check, and possess a valid driver’s license in good standing (if required for the position).

Commercial Driver’s License (CDL) Positions:

For positions requiring a Commercial Driver’s License (CDL), the use of marijuana (including medical marijuana) or any controlled substances, whether prescribed or otherwise, is strictly prohibited under Federal Motor Carrier Safety Administration (FMCSA) regulations of the U.S. Department of Transportation (DOT). Such use is a violation of federal law and will disqualify candidates from CDL-required positions.

Pay Transparency:

This job posting complies with the New Jersey Pay Transparency Law (effective June 1, 2025), which requires employers to disclose salary ranges, benefits, and other compensation in job advertisements.

Recruitment Fraud Alert:

We have noticed an increase in recruiting impersonations across the industry, where scammers attempt to obtain candidates’ personal or financial information through fake interviews and offers.
All legitimate communications from Middlesex Water Company and its subsidiaries will originate from the following email domains: @msg.clrco.com or @clearcompany.com.
Any outreach claiming to be from Middlesex Water Company or its subsidiaries that does not come from these domains should be ignored.

Equal Employment Opportunity:

Middlesex Water Company and its subsidiaries are Equal Opportunity Employers and are committed to creating an inclusive environment for all employees.
We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable law.

Applicant Communication:

Please note: No phone calls, please.

We thank all applicants in advance for their interest; however, only those selected for an interview will be contacted.

Salary Range: $55,355 – $83,034 annually, based on experience and qualifications.

Total Rewards Package Includes: - Medical, dental, & vision coverage (effective first of the month after hire).

401(k) with company match.

Company paid life and disability insurance.

Paid time off and 12 paid holidays.

Tuition assistance and professional development opportunities.