Risk Strategy Specialist, Governance Operations, TikTok Ads (Mandarin Speaking)

TikTok; San Jose (CA); On-site; USD 122,000 - 272,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with company match

Paid parental leave

Disability coverage

Life insurance

Wellbeing benefits

10 paid holidays per year

10 paid sick days per year

17 days of Paid Personal Time

Job summary

TikTok is seeking an experienced risk and trust & safety professional to join the Actor Strategy team within Global Monetization Product and Technology. You will own core risk metrics, design governance frameworks, and translate operational risk signals into executable strategies in collaboration with Product, Engineering, and Algorithms.

You will leverage traditional models and LLM/Agent-based approaches to automate evidence collection, investigations, and enforcement, moving from manual ops to

Qualifications

• 3+ years of experience in risk control / anti-fraud / Trust & Safety / ads integrity / risk strategy.
• Strong data analytics skills: SQL required; able to independently build metric frameworks, perform attribution analysis, build dashboards, and evaluate impact (A/B tests, holdout, pre/post comparisons).
• Solid strategy ops methodology: risk discovery → rules/model/process design → launch iteration → monitoring & retros → platformized capability building.
• Strong cross-functional communication and execution: able to explain complex problems clearly, align key stakeholders, and drive delivery to launch.
• Fast learner with strong adaptability: quickly understands new business models, evolving attack patterns, and new tech, and turns them into actionable plans.
• High proficiency in English and Mandarin listening, speaking, reading and writing. Both English and Mandarin skill sets are required to support clients in China and to communicate with stakeholders.

Responsibilities

• Own core risk metrics: define monitoring definitions, break down targets, conduct trend insights and root-cause analysis, and produce clear conclusions with prioritized action plans.
• Build tiered governance strategies for high-risk industries/regions/attack patterns (e.g., access control, risk controls, enforcement, appeals) and push them into product/system implementation.
• Work closely with Product, Engineering, and Algorithms to convert operational risk signals into executable solutions (strategy rules, model requirements, enforcement workflows, platform capabilities), and drive launch + iteration.
• Make strong trade-offs in complex scenarios: strike fraud hard while protecting legitimate advertisers, reducing false positives and ineffective appeals.
• Promote evidence-based governance: define evidence chain standards and traceable review/enforcement mechanisms to improve interpretability and auditability.
• Leverage traditional predictive models plus LLMs/Agents to explore automated evidence collection, automated investigation, and automated enforcement, upgrading from labor-intensive ops to tech-driven governance.
• Build incident response mechanisms for high-risk events: quickly identify issues, mobilize cross-functional mitigation, run postmortems, and turn lessons into long-term system improvements—raising overall stability and response efficiency.

Skills

Metrics ownership

SQL

Data analytics

Cross-functional comm

Bilingual English Mandarin

Job description

Responsibilities

About the team

We are part of Global Monetization Product and Technology-Business Integrity-Governance. The Actor Strategy team focuses on securing the ad platform by tackling risks in the advertising ecosystem—such as fraud, impersonation, account takeover (ATO), over-spending, small bad debts, and spam registrations. We balance risk management with user experience to support TikTok Ads' healthy growth. The team continuously enhances its capabilities through platformization, intelligence, and automation, driving smart solutions powered by AI agents, machine learning models, and strategic rules.

• 1. Metric Ownership & Outcome Delivery

  - Own core risk metrics: define monitoring definitions, break down targets, conduct trend insights and root-cause analysis, and produce clear conclusions with prioritized action plans.

  - Build tiered governance strategies for high-risk industries/regions/attack patterns (e.g., access control, risk controls, enforcement, appeals) and push them into product/system implementation.

• 2. Strategy Ops & Cross-functional Closure

  - Work closely with Product, Engineering, and Algorithms to convert operational risk signals into executable solutions (strategy rules, model requirements, enforcement workflows, platform capabilities), and drive launch + iteration.

  - Make strong trade-offs in complex scenarios: strike fraud hard while protecting legitimate advertisers, reducing false positives and ineffective appeals.

• 3. Evidence-based Governance & Automation

  - Promote evidence-based governance: define evidence chain standards and traceable review/enforcement mechanisms to improve interpretability and auditability.

  - Leverage traditional predictive models plus LLMs/Agents to explore automated evidence collection, automated investigation, and automated enforcement, upgrading from labor-intensive ops to tech-driven governance.

• 4. Mechanisms & Incident Response

  - Build incident response mechanisms for high-risk events: quickly identify issues, mobilize cross-functional mitigation, run postmortems, and turn lessons into long-term system improvements—raising overall stability and response efficiency.

Qualifications

Minimum Qualifications:

• - 3+ years of experience in risk control / anti-fraud / Trust & Safety / ads integrity / risk strategy, with proven ownership of metric outcomes.
• - Strong data analytics skills: SQL required; able to independently build metric frameworks, perform attribution analysis, build dashboards, and evaluate impact (A/B tests, holdout, pre/post comparisons).
• - Solid strategy ops methodology: risk discovery → rules/model/process design → launch iteration → monitoring & retros → platformized capability building.
• - Strong cross-functional communication and execution: able to explain complex problems clearly, align key stakeholders, and drive delivery to launch.
• - Fast learner with strong adaptability: quickly understands new business models, evolving attack patterns, and new tech, and turns them into actionable plans.
• - High proficiency in English and Mandarin listening, speaking, reading and writing. Both English and Mandarin skill sets are required to support clients in China and to communicate with stakeholders.

Preferred Qualifications:

• - Experience in ads ecosystem risk, payments risk, credit/bad debt, or account security (ATO).
• - Familiar with common risk modeling approaches (LR/GBDT), feature engineering, threshold strategy, recall/precision trade-offs; practical understanding of LLM/Agent applicability and limits in governance.
• - Experience building scalable platforms/workflows that move from "manual ops" to “system capability + automation.”

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok Accommodation

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request

Job Information

【For Pay Transparency】Compensation Description (Annually)

The base salary range for this position in the selected city is $121600 - $272000 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.