Risk Strategy & Change Management Associate

Testing Site - JPMC; Wilmington (DE); On-site; USD 95,000 - 135,000; Full time

Job summary

JPMorgan Chase in Delaware seeks a Risk Strategy Execution and Control Associate within Risk Management and Compliance to support the change management lifecycle for Consumer Card strategy initiatives.

You will help initiate and manage strategy changes, ensure governance and validation processes, strengthen controls around credit decisions and regulatory adherence, and collaborate with strategy owners to ensure audit readiness.

Qualifications

• Bachelor’s degree required.
• Minimum 2+ years of experience in the credit card industry, in Credit Risk, Operations, or Lending.
• Ability to work independently and operate with a high sense of urgency.
• Strong problem-solving and organizational skills.
• Ability to multi-task in a constantly changing environment with a positive attitude.
• Strong PC skills, including PowerPoint and Excel.
• Excellent oral and written communication skills, including thorough documentation to ensure audit readiness and alignment with controls, legal obligations, and regulatory requirements.
• Excellent interpersonal and communication skills to work effectively with all levels of the organization and geographically distributed teams.

Responsibilities

• Partner with strategy owners to ensure compliance with change management standards and documentation requirements to ensure audit readiness
• Manage the intake process for strategy changes
• Update strategy documentation as needed
• Ensure adherence to governance package requirements
• Collaborate with stakeholders to design solutions that meet target criteria
• Coordinate change management for initiatives impacting Operations, including judgmental lending and service teams
• Analyze exceptions from control reports to determine root cause and implement solutions
• Manage Risk-owned letters and related communications
• Address critical issues using escalation protocols to resolve problems efficiently
• Package results and findings for presentation in monthly business updates
• Prepare evidence to support control testing and internal audits

Skills

Problem solving

Organizational skills

Communication skills

Independent work

Multitasking

Education

Bachelor’s degree

Tools

PowerPoint

Excel

Job description

JPMorgan Chase in Delaware seeks a Risk Strategy Execution and Control Associate within Risk Management and Compliance to support the change management lifecycle for Consumer Card strategy initiatives.

You will help initiate and manage strategy changes, ensure governance and validation processes, strengthen controls around credit decisions and regulatory adherence, and collaborate with strategy owners to ensure audit readiness.