Risk Solutions Consultant (New England)

Hanover Insurance Group, Inc.; Worcester, Northern (MA, KY); Hybrid; USD 80,000 - 120,000; Full time

Job summary

Hanover Insurance Group, Inc. is seeking a Risk Solutions / Loss Control Consultant for the Northeast Territory. This full-time, exempt role offers a fully remote arrangement with local travel.

You will conduct technical evaluations and loss analyses of policyholders, identify exposures and controls, and deliver consultative services. The role emphasizes field surveys, loss analysis, and developing service solutions, with collaboration with underwriting and agency partners.

Qualifications

• Requires at least 3 years of risk solutions/loss control field experience with a commercial lines national/regional insurer.
• B.S. degree preferred in health, safety, science, engineering or related field.
• Self-starter with ability to work independently with minimal direction.
• Strong to exceptional written and verbal communication skills.
• Professional loss control certifications preferred (CSP, CFPS, CIH, PE, CPCU, ARM).
• Strong analytical and problem-solving abilities.
• Demonstrated project management skills.
• Ability to manage multiple projects in a dynamic environment.
• Results oriented.

Responsibilities

• Conduct field surveys on prospect and existing policyholders and write reports for underwriting.
• Perform loss analysis.
• Develop and deliver meaningful service solutions.
• Create and follow up on essential recommendations.
• Develop relationships with underwriting and agency partners that drives continual collaboration.
• Participate in underwriting pipeline, new business and renewal meetings to provide RS perspective regarding exposure and controls.
• Communicates ideas or positions in a persuasive manner that build support, agreement, and commitment.

Skills

Loss control

Field surveys

Analytical skills

Communication skills

Project management

Self-starter

Education

Bachelor of Science in related field

Job description

Our Risk Solutions team is currently seeking a Risk Solutions / Loss Control Consultant in our Northeast Territory. This is a full-time, exempt role. Position is eligible for a fully remote arrangement with local travel.

POSITION OVERVIEW:

Conducts technical evaluations and loss analysis of prospective or existing policyholders. Identifies and analyzes exposures and controls. May also deliver consultative or technical services to policyholders.

IN THIS ROLE, YOU WILL:

• Conduct field surveys on prospect and existing policyholders and writes reports for underwriting.
• Perform loss analysis.
• Develop and deliver meaningful service solutions.
• Create and follow up on essential recommendations.
• Develop effective relationships with underwriting and agency partners that drives continual collaboration.
• Participate in underwriting pipeline, new business, and renewal meetings to provide RS perspective regarding exposure and controls.
• Communicates ideas or positions in a persuasive manner that build support, agreement, and commitment.

Key Measures of Success:

• Quality of work product – both survey and service
• Productivity
• Timeliness
• Partnership with underwriting and agency partners
• Innovative ideas and implementation for quality and efficiency gains

WHAT YOU NEED TO APPLY:

• At least 3 years Risk Solutions/Loss Control field experience with a commercial lines national/regional insurance carrier.
• B.S. degree preferred in a related field to include health and safety, science, engineering or equivalent.
• Motivated self-starter with demonstrated initiative; ability to work independently with minimal direction.
• Strong to exceptional communication skills, both verbal & written.
• Professional loss control certification preferred to include CSP, CFPS, CIH, PE, CPCU, ARM.
• Strong to exceptional analytical & problem-solving skills.
• Demonstrated project management skills.
• Ability to work in a dynamic environment on multiple projects, tasks or assignments.
• Results focused.

Physical Demands and Work Environment:

Ability to use a personal computer and other standard office equipment.

Ability to work in a fast-paced environment.

Ability to travel as necessary.

Ability to sit and/or stand for extended periods.

Ability to walk through customer buildings and facilities.

Ability to climb a ladder to various heights and maintain balance while performing work tasks.

This job posting provides cursory examples of some of the job duties associated with this position. The examples provided are not complete, and the position may entail other essential and job-related functions and responsibilities that employees will be required to perform.