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A leading company seeks a Risk Compliance Manager to enhance customer experience and protect its brand by implementing risk mitigation strategies. The role involves managing compliance programs, investigating violations, and collaborating with legal teams to ensure adherence to policies. Strong analytical skills and experience in compliance are essential for success in this position.
Want to help Earth’s most customer-centric company design, implement and monitor risk mitigation strategies to improve the customer experience and protect Amazon’s brand.
About Transportation, Risk and Compliance (TRC)
We provide Amazon’s transportation programs assurance that Amazon and our third-party managed network carriers operate in a manner compliant with highest risk transportation, contractual, legal, regulatory, and policy requirements. We drive adoption and implementation of pragmatic and scalable risk management solutions to enable business growth. We protect Amazon’s brand by partnering with internal and external teams to proactively measure leading risk indicators. We shape risk mitigation strategies with informed and data-driven assessments.
Key job responsibilities
A day in the life
Investigating and deep diving reported / detected violations of law, regulation, and program policy. Using the results of those investigations to influence the work of other teams to mitigate any gaps that are surfaced. Reporting trends and risk of non-compliance to our business stakeholders to give them early visibility to issues that will impact their operations. You will also work closely with legal teams to ensure our policies are reflective of our real-world practice and ensure our enforcement strategies are informed by law and policy.
About the team
The TRC Escalations Program strives to mitigate the impact of escalations to Last Mile (LM) by providing guidance on patterns of non-compliance. Our goal is to drive towards a stronger culture of compliance with our business and carrier partners. Specific team responsibilities include : 1) owning the deep dive of senior leadership escalations, 2) maintaining regional enforcement policy, 3) funneling recommendations for all TRC teams, 4) providing deep dive support for active litigation and regulatory outreach, 5) supporting investigations, 6) proposing program policy updates, and 7) reporting on trends, emerging risks, and recommendations realized through operational work-streams.
BASIC QUALIFICATIONS
PREFERRED QUALIFICATIONS
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers.
Risk Compliance Manager • Arlington, Virginia, USA