Business Risk & Controls Program Manager

First Citizens Bank; Bridgeport (CT); Remote; USD 80,000 - 110,000; Full time

Job summary

An established industry player is seeking a Program Manager for Business Risk & Controls within Enterprise Technology and Operations. This remote role focuses on regulatory assurance, managing compliance policies, and executing risk programs. The ideal candidate will possess extensive experience in financial services and risk management, ensuring adherence to regulatory requirements. Join a forward-thinking organization that values innovation and collaboration, offering a competitive benefits program designed to meet the needs of its associates. This is an excellent opportunity to contribute to meaningful risk management initiatives and drive compliance excellence.

Qualifications

• 6+ years of experience in Financial Services or Operational Risk.
• Knowledge of banking regulations and compliance management.

Responsibilities

• Support risk management and compliance frameworks within the business unit.
• Coordinate regulatory submissions and maintain risk reporting dashboards.

Skills

Risk Management

Regulatory Compliance

Project Management

Communication Skills

Analytical Skills

Education

Bachelor's Degree

High School Diploma or GED

Tools

Risk Reporting Frameworks

Compliance Management Systems

Job description

Overview

This is a remote role that may only be hired in the following location(s): North Carolina and Connecticut.

This role sits within Business Risk & Controls for Enterprise Technology and Operations. The Program Manager will be focused on regulatory assurance including restitution and complaints, privacy, AML/BSA and consistent execution of all compliance requirements working closely with business risk and control representatives in all applicable business units. As a first line of defense risk professional, this position is responsible for the support and execution of various risk programs and activities within a Business Unit (BU), adhering to the Bank's Risk Appetite and Corporate Strategy. Supports the management of business risks and controls along with the execution of compliance policies, standards, procedures and/or program requirements. Assists communication between the business, the 2nd & 3rd line, and regulators.

Responsibilities

• Business Risk & Controls Knowledge and Expertise - Develops and maintains a deep understanding of the complexities inherent in the organization's business environment, including industry markets, products, services, client-base and competitive landscape. Ability to analyze and interpret business trends and drivers to identify underlying patterns, interdependencies and emerging opportunities. Collaborates with cross-functional teams to assess the impact of external factors including regulatory changes, market disruptions or business operations and strategy.
• Risk Program Execution - Supports the implementation and maintenance of the BU's risk management and compliance frameworks. Assists in the composition and regular maintenance of policies, standards and procedures that support compliance program execution. Supports a book of work to identify gaps and assess capacity, ensuring alignment with strategic objectives and prioritization of risk management and compliance initiatives. Aids in the tracking and resolution of issues across the organization, ensuring timely escalation and remediation. Produces regular metric-focused and thematic updates that detail the effectiveness of issue remediation efforts. Coordinates with other functions (i.e. Compliance, 2LOD) to ensure alignment with broader risk management and governance objectives.
• Regulatory Engagement - Supports regulatory inquires, examinations, and audits in collaboration with internal stakeholders. Coordinates regulatory submissions, response, and report requirements, ensuring accuracy, completeness, and timely submission.
• Risk Governance & Reporting - Maintains risk reporting frameworks, dashboards and metrics to provide senior management with timely and actionable insights into risk profile and risk management activities. Prepares regular risk reports and presentations summarizing key risk indicators, risk trends, emerging risks, root cause analysis and risk mitigation efforts for financial and non-financial risk stripes.

Qualifications

Bachelor's Degree and 6 years of experience in Financial Services, First Line Risk Management, Enterprise Risk or Operational Risk

OR

High School Diploma or GED and 10 years of experience in Financial Services, First Line Risk Management, Enterprise Risk or Operational Risk

Preferred Area of Study: Finance or Risk Management

Preferred Area of Experience: Project Management or Internal/External Consulting

License or Certification Type: CRCM, PMP, CERP, CAMS; ISACA CISA, ISACA CRISC, CIPP, CIPT -preferred

Preferred Qualifications:

• Knowledge of risk techniques, practices, and control frameworks,
• Knowledge of various banking and government regulatory requirements and processes, , with specific focus on Compliance Management Systems (CMS).
• Knowledge of regulatory and industry guidance pertaining to risk, compliance and privacy. Examples include FFIEC, GLBA, PCI DSS, Reg E, CC, AML CFT.
• Ability to work effectively with associates, senior management, and various committees
• Large Financial Institution experience.
• Strong written and verbal communication skills.

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Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.