Risk Manager

Public Risk Management Association; Fort Worth (TX); On-site; USD 85,000 - 125,000; Full time

Job summary

Public Risk Management Association is seeking a Risk Manager in the Human Resources Department to oversee the workers' compensation and return-to-work programs for the City, covering over 9,000 lives, including first responders.

The role involves managing claims from inception to resolution, coordinating with third-party administrators, and ensuring regulatory compliance. Close collaboration with city leadership and legal teams is required.

Responsibilities

• Oversees workers' compensation program operations, including third-party administrator coordination and settlement strategies.
• Manages claims from inception to resolution and coordinates return-to-work and loss reporting.
• Attends Benefit Review Conferences and contested hearings with the city’s legal team as appropriate.
• Develops training and communications for employees and management on workers' compensation programs.
• Gathers, analyzes and reports complex claims data; maintains databases and regulatory reporting.
• Manages vendor contracts and contributes to the city's risk fund and cross-team risk strategy.

Job description

A Risk Manager job is available in the Human Resources Department. In this high-profile role, you’ll provide program oversight of the workers' compensation and return-to-work programs for the City covering over 9,000 lives, including our valued first responders. Job Posting Closing on: Wednesday, November 18, 2026.

The Risk Manager job responsibilities include:

• Managing daily operations of the workers' compensation program in accordance with the self-insurance program, oversees third-party administrator files; assists with legal settlement strategies and processes, maintains files, records and other documents. Oversees the management of claims from inception to resolution. Responds to workers' compensation claims request from third-party partners and attorneys. Reviews, monitors and provides recommendations and strategies to mitigate claims exposure and settlement claims.
• Claims management includes claims processing and research, medical case management, discovery coordination, legal case management, return to work programs and loss reporting Monitors claims activity and provides effective feedback to third-party claims administrator to optimize workers' compensation program that includes attendance at TPA scheduled claim reviews in order to oversee handling of claims, work with Internal Parties and TPA on data exchange, maintain daily contact with TPA, maintain workflow tasks in a timely manner.
• Attends and participates in Benefit Review Conferences and Contested Case Hearings with the Texas Division of Workers' Comp City's with the City's legal team where appropriate.
• Develops and implements training and communications for employees, supervisors, department heads and City management regarding workers' compensation program.
• Provides guidance and advice in the development of claims services, functions, policies, programs and regulatory matters. Gathers, analyzes and reports complex workers' compensation data. Prepares statistical workers' compensation data and trending analysis. Creates and maintains databases for claims management as appropriate. Implements proactive solutions to current loss trends. Ensures claims are managed in compliance with regulatory requirements and guidelines. Informs management of large loss cases and performance of occupational health providers. Maintains regulatory reporting and documentation relating to occupational illness and injuries.
• Manages vendor contracts and maintains workers' compensation operational budget. Contributes to the development of the city's Risk Fund.
• Partners across the team and organization on citywide risk strategy.