Risk Manager

City of Fort Worth; Fort Worth (TX); Híbrido; USD 120.000 - 130.000; Tempo integral

Benefícios oferecidos por esta vaga

11 Paid Holidays

Medical

Dental

Vision

Paid Time Off

Pension Plan

Professional Development Opportunities

Resumo da vaga

The City of Fort Worth is seeking a Risk Manager in the Human Resources Department to oversee the workers’ compensation and return-to-work programs for more than 9,000 lives, including first responders. The role requires strategic program oversight, timely claims management, and alignment with financial and regulatory guidelines.

This hybrid position emphasizes responsive, real-time handling of high-profile claims, vendor management, and collaboration with city leadership.

Qualificações

• Bachelor’s degree in risk management or related field.
• Five years of risk management experience focused on workers’ compensation.
• Direct experience in vendor management and contract measurement.
• Effective public speaker with the ability to present to the public and city leadership.
• Two years of administrative and supervisory responsibility.
• Valid Texas Driver’s License.
• Possession of, or ability to obtain a Texas Workers’ Compensation adjusting license within six months.

Responsabilidades

• Oversee daily operations of the workers’ compensation program under the self-insurance model.
• Oversee third-party administrator files and assist with settlement strategies.
• Manage claims from inception to resolution and coordinate with TPAs.
• Monitor claims activity and provide guidance to optimize the program.
• Attend Benefit Review Conferences and Contested Case Hearings with the City’s legal team.
• Develop training and communications for employees and management on workers’ compensation.

Conhecimentos

Risk management

Workers’ compensation

Vendor management

Public speaking

Supervisory experience

Driver’s license

Formação

Bachelor’s degree in risk management or related field

Texas workers’ compensation adjusting license (or ability to obtain)

Descrição da vaga

Pay Range: $120,000 - $130,000 annual compensation

Workdays & Hours: Hybrid

Benefits for this position include: 11 Paid Holidays, Medical, Dental, Vision, Paid Time Off, Pension Plan, Professional Development Opportunities.

The City of Fort Worth is one of the fastest growing large cities in the U.S. where our employees are dedicated to serving over 1,000,000 residents. Our commitment to exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability are values that set us apart.

A Risk Manager job is available in the Human Resources Department. In this high-profile role, you’ll provide program oversight of the workers’ compensation and return-to-work programs for the City covering over 9,000 lives, including our valued first responders.

Success in the position demands demonstrated experienced in timely and effective claims oversight as well as building short and long-term program goals that support our employees and align with financial and regulatory guidelines. As an experienced Risk Manager, you must be well-adapted to work under pressure while identifying compliant and compassionate solutions that meet injured and ill employees where they are. The ideal candidate will understand the importance of being responsive to high-profile claims in real time.

Minimum Qualifications:

• Bachelor’s degree from an accredited college or university with major course work in risk management, human resources public administration, business administration or a related field
• Five (5) years of risk management experience with a strong emphasis on workers’ compensation claims handling, claims supervision and client services
• Direct experience in vendor management, including demonstrated ability to effectively implement and measure service and contractual requirements
• Effective public speaker with the ability to interact with and present to the public, city leadership and governing body
• Two (2) years of administrative and supervisory responsibility
• Valid Texas Driver’s License
• Possession of, or ability to obtain a State of Texas Workers’ Compensation adjusting license within six months of employment

Preferred Qualifications:

• Professional Designation such as Certified Workers’ Compensation Professional or Workers’ Compensation Claims Professional
• Two (2) years experience in financial management, in a self-funded model including budget development and monitoring as well as procuring excess insurance or other stop loss measures
• Five (5) years experience directly administering claims in the State of Texas, with mid to expert-level comprehension of state and related regulations

The Risk Manager job responsibilities include:

• Managing daily operations of the workers’ compensation program in accordance with the self-insurance program, oversees third-party administrator files; assists with legal settlement strategies and processes, maintains files, records and other documents. Oversees the management of claims from inception to resolution. Responds to workers’ compensation claims request from third-party partners and attorneys. Reviews, monitors and provides recommendations and strategies to mitigate claims exposure and settlement claims
• Claims management includes claims processing and research, medical case management, discovery coordination, legal case management, return to work programs and loss reporting Monitors claims activity and provides effective feedback to third-party claims administrator to optimize workers’ compensation program that includes attendance at TPA scheduled claim reviews in order to oversee handling of claims, work with Internal Parties and TPA on data exchange, maintain daily contact with TPA, maintain workflow tasks in a timely manner
• Attends and participates in Benefit Review Conferences and Contested Case Hearings with the Texas Division of Workers’ Comp City’s with the City’s legal team where appropriate
• Develops and implements training and communications for employees, supervisors, department heads and City management regarding workers’ compensation program
• Provides guidance and advice in the development of claims services, functions, policies, programs and regulatory matters. Gathers, analyzes and reports complex workers’ compensation data. Prepares statistical workers’ compensation data and trending analysis. Creates and maintains databases for claims management as appropriate. Implements proactive solutions to current loss trends. Ensures claims are managed in compliance with regulatory requirements and guidelines. Informs management of large loss cases and performance of occupational health providers. Maintains regulatory reporting and documentation relating to occupational illness and injuries
• Manages vendor contracts and maintains workers’ compensation operational budget. Contributes to the development of the city’s Risk Fund
• Partners across the team and organization on citywide risk strategy

WORKING CONDITIONS

Depending on assignment, positions in this class typically require touching, talking, hearing, seeing, grasping, standing, walking and repetitive motions.

PHYSICAL DEMANDS

Sedentary Work – Depending on assignment, positions in this class typically exert up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or or constantly having to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Conditions of Employment

The City of Fort Worth is proud to be an Equal Employment Opportunity employer. It is the policy and practice of the City to recruit, hire, train and promote a diverse workforce without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or another non-merit factor.

The City of Fort Worth is committed to full compliance with the Americans with Disabilities Act. Reasonable accommodations may be made to enable qualified individuals with disabilities to participate in the job application or interview process and to perform essential job functions.

Candidates who do not meet the Education requirement, may be considered if they have more relevant work experience than the position requires. Those selected for employment will be required to pass Pre-Employment checks depending on the position requirements. Those could include, but are not limited to: criminal background check, drug screen, education verification, etc. criminal convictions will be considered on a case-by-case basis. Employees are paid by direct deposit only.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in The City of Fort Worth’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.