Risk Management Coordinator

Post University; Waterbury (CT); On-site; USD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a Risk Management Coordinator to enhance regulatory compliance within the organization. This role focuses on investigating suspicious activities related to student admissions and financial aid, ensuring academic integrity, and preventing fraud. The ideal candidate will possess strong analytical skills, effective communication abilities, and a solid understanding of federal regulations. Join a dynamic team and contribute to maintaining a secure and compliant educational environment while working closely with various departments to strengthen internal controls and processes.

Qualifications

• Bachelor's degree preferred or equivalent experience.
• 3-5 years experience in compliance audits required.

Responsibilities

• Analyze data for suspicious student activity and compliance.
• Work with IT to develop resources for detecting fraud.

Skills

Attention to detail

Effective communication

Data analysis

Understanding of federal student aid processes

Ability to handle sensitive situations

PC skills

Ability to work under pressure

Education

Bachelor's degree

3-5 years of experience in audits

Tools

Microsoft Office

Database software

Fraud prevention technology

Job description

The Risk Management Coordinator is responsible for assisting the Regulatory Compliance Department in investigating suspicious activity related to student applications for admission and financial aid, academic integrity issues, and deterring and preventing instances of dishonesty and potential fraud while strengthening internal controls.

Essential Functions:

• Test development, implementation
• Attention to detail
• Effective communication to garner understanding at different levels of the organization
• Possess a basic understanding of federal student aid processes, government policies, procedures, regulations, and laws.
• Possess a basic understanding of Admissions, Registrar, Advising, Academics, and Student Account functions.
• Conducts independent, impartial, prompt, and comprehensive review of data and systems

• Ability to remain impartial and handle sensitive situations with discretion.

Duties :

• Collect and analyze data for individual cases of suspicious student activity, including applications for admissions, financial aid, and academic activities, in a timely manner.
• Collects and evaluates data to detect control weaknesses, fraud, or non-compliance with laws, regulations, or Post University policies and procedures.
• Works closely with the Information Technology (IT) security team to develop reliable resources for detecting suspicious activity.
• Evaluate business risks, make recommendations, and consult with management to address control weaknesses.
• Evaluate system weaknesses related to student applications, attendance, and academic integrity.
• Works cooperatively with all departments to develop appropriate corrective action for control deficiencies; works with departments on implementation plans and advises management to ensure disciplinary actions.
• Finalizes audit work, including summarizing and communicating results, through written reports.
• Prepare internal reporting documentation or submit it to outside agencies.
• Maintains reporting depository of open/closed case files.
• Assist external partners with the collection of documentation. Examples of external partners are but are not limited to Student Loan Servicers, BankMobile, the Connecticut Department of Education, the US Department of Education, etc.
• External Complaints/Internal Referrals
  • Receive and review all external complaints and internal referrals for information and inquiries
  • Review student records to determine:
    • Attendance history
    • aid received
    • similarity to other students re: addresses, IP addresses, email addresses and telephone numbers, references on institutional and government documents
    • telephone activity to/from the student and associates
    • Notes in CNS concerning student activity
    • other items
• Review internal controls to cross-check
  • IP addresses
  • Telephone numbers
  • Street addresses
  • Email addresses
  • References on institutional and government documents
• Follow the policy and procedures manual for the fraud detection process
  • Attend/participate in
  • cross-training to all compliance associates
  • Attend/participate in training for all associates to detect suspicious activity
• Attend internal auditor/fraud detection training
• Performs other duties as assigned.

QUALIFICATIONS:

To perform this job successfully, an individual must perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and ability required. Reasonable accommodation may enable individuals with disabilities to perform the essential functions.

EDUCATION, EXPERIENCE, KNOWLEDGE, AND SKILLS:

• A bachelor’s degree is preferred; however, an equivalent combination of education, experience, or training can be substituted for a bachelor’s degree.
• Minimum of 3-5 years experience conducting performance, compliance information systems, operations, and financial, or risk assessment audits.
• Previous experience in a higher education position such as audit, Information technology, and security controls.
• Ability to adapt quickly to changes in rules and regulations
• Ability to establish and maintain positive working relationships with associates at all levels of the University.
• Ability to plan, organize, and implement assigned responsibilities and work well under pressure to meet established deadlines.
• Ability to work accurately and efficiently in a high-volume environment with interruptions.
• Skilled in communicating respectfully, sensitively, and effectively with people at various levels within an organization.
• Ability to work alone or in a team-oriented, objective-focused environment.
• Must have excellent PC skills and be proficient in Microsoft Office, Internet applications, and database software along with fraud prevention technology.
• Must possess excellent oral and written communication skills.
• Ability to use tact and discretion in handling confidential information. Must be a self-starter with the ability to multi-task.
• Current hours of operation are to be determined to support business needs.