PEND Management Coordinator - Remote

Lensa; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

Join a forward-thinking company dedicated to transforming healthcare through innovative data solutions. As a member of a high-performing team, you'll engage in essential responsibilities such as retrieving medical records and participating in calling campaigns to ensure accurate data management. This role offers a dynamic work environment where your skills in medical terminology and attention to detail will shine. With a commitment to diversity and inclusion, this organization provides an opportunity to make a meaningful impact in the healthcare sector while developing your professional expertise.

Qualifications

• 2+ years in medical records or coding preferred.
• Strong understanding of HIPAA regulations required.

Responsibilities

• Participate in calling campaigns and log transactions.
• Retrieve and compile medical records from systems.
• Resolve scheduling issues and assist with data reporting.

Skills

Medical Terminology

Problem-Solving Skills

Analytical Skills

Time Management

Verbal Communication

Written Communication

Attention to Detail

Self-Motivated

Education

High School Diploma

Tools

MS Office

Chart Finder Software

Job description

Be among the first 25 applicants!

Lensa is the leading career site for job seekers at every stage of their career. Our client, Datavant, is seeking professionals. Apply via Lensa today!

Datavant is a data platform company and the world’s leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format.

Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible, and usable to inform better health decisions. Datavant is trusted by the world’s leading life sciences companies, government agencies, and healthcare providers.

By joining Datavant, you’re stepping onto a high-performing, values-driven team. Together, we’re tackling healthcare’s most complex problems with innovative solutions. Datavanters bring diverse professional, educational, and life experiences to realize our bold vision for healthcare.

Responsibilities:

1. Participate in outbound and inbound calling campaigns.
2. Retrieve charts from electronic medical record systems and compile medical records for coding.
3. Log all call transactions into designated software systems.
4. Request medical records by making outbound calls to provider groups and resolve scheduling issues.
5. Complete supplemental medical record requests using Excel.
6. Provide updated member and provider information to operations, researching bad data as necessary.
7. Direct medical record requests to responsible parties.
8. Resolve pending requests promptly.
9. Assist with technical issues related to data reporting.
10. Meet company performance goals (KPIs).
11. Adhere to company policies, conduct, and HIPAA compliance.

Qualifications:

• High school diploma or equivalent.
• 2+ years of experience in medical records, coding, or related fields (preferred).
• Prior call center, outbound sales, or collections experience (preferred).
• Understanding of medical terminology and HIPAA regulations (preferred).
• Strong time management, problem-solving, and analytical skills.
• Self-motivated and dependable, capable of working independently.
• Flexible schedule, including outside normal hours and weekends.
• Excellent attention to detail and accuracy.
• Proficient in MS Office, especially Excel, and email communication.
• Strong verbal and written communication skills.
• Ability to multitask and manage priorities effectively.
• Experience with medical record retrieval industry and Chart Finder software.

Additional Information:

Pay ranges depend on location, responsibilities, skills, and experience. The estimated hourly range is $16.29—$19.69 USD.

Post-offer health screenings and vaccinations may be required. Exemptions are reviewed case-by-case.

This role is not eligible for sponsorship. Datavant is an Equal Opportunity Employer, committed to a diverse and inclusive workplace.

For accommodation requests, contact us at [e-mail].

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