Risk Control Specialist - NC

EMC Insurance Companies; Oregon; Hybrid; USD 93,000 - 141,000; Full time

Job summary

EMC Insurance Companies is seeking an experienced Risk Control professional to perform on-site evaluations for sophisticated policyholders, identifying exposures and developing tailored strategies to reduce losses. You will serve as a technical resource across focus areas and collaborate with underwriting, sales, and claims teams.

Travel is required; a valid driver’s license is needed. The role offers remote work for Raleigh-area candidates and requires strong safety knowledge, risk assessment

Qualifications

• Bachelor's degree in safety, engineering, or related field.
• Five years of risk control or safety experience.
• Certified safety professional credentials preferred.

Responsibilities

• Completes on-site risk control surveys of highly sophisticated current and prospective policyholders' operations, including in niche markets.
• Assesses and analyzes the exposure potential and existing controls and prepares risk control reports based on findings and communicates results to insured and agents.
• Provides consultation to policyholders regarding their operations, claims trends, and recommendations for improvement related to insured coverages, including developing written recommendations for policyholders to control hazards and to prevent or reduce exposure to insured losses.
• Consults with policyholders to understand their service needs and concerns and customizes consultative services to address loss drivers and exposures to meet insured's needs, as well as other identified areas of need.
• Serves as a primary technical resource within assigned specialized focus area and provides technical expertise and guidance to other Risk Control team members.
• Collaborates with other Risk Control team members and subject matter experts on advanced technical questions as needed.
• Provides updates to other departments such as Underwriting, Sales, and Claims to improve renewal decision making, including communicating unique observations identified to underwriting to aid in the decision making with accounts.
• Markets risk control functions in coordination with the branch team through agency visits, presenting at agency and association meetings, etc
• Provides detailed explanation of business operations, hazards, and controls associated with coverages
• Delivers advanced training and on-site loss control surveys for current and prospective accounts
• Identifies accounts that would benefit from ongoing, routine service, and/or focused short-term service
• Analyzes previous losses and current exposures for large complex accounts, utilizing specialized knowledge to develop appropriate service plan(s)
• Provides comprehensive, tailored services, such as hazard control assessments, ergonomic surveys, or slip-fall surveys, to address loss drivers and exposures while meeting insureds' needs and documents in a service report
• Develops positive relationships with accounts and agents
• Other duties as assigned

Skills

Strong problem-solving skills

Strong customer service skills

Excellent communication

Independent worker

Multi-tasking

Travel readiness

Education

Bachelor's degree in safety/engineering

5 years risk control/safety experience

Certified safety professional preferred

Tools

Microsoft Office Suite

Job description

At EMC, we're all about working together to make an impact. As part of our team, you'll have the opportunity to grow, contribute, and gain experience that matters. We strive to be caring leaders, close partners, and responsive experts—always supporting each other to do our best work. Join us, and let's improve lives together. This position can be performed remotely for candidates who reside in the greater Raleigh, NC area. Conducts on-site evaluations for highly sophisticated and niche-market policyholders, identifying exposures and developing customized strategies to reduce insured losses. This role provides expert consultation across all lines of coverage, collaborates with internal departments to support underwriting decisions, and delivers advanced training and guidance to fellow team members. It serves as a technical resource within specialized focus areas and offers tailored services such as hazard control, ergonomic, and slip-fall assessments. The role also promotes EMC’s risk control capabilities through agency visits and industry presentations while nurturing trusted relationships with agents and accounts.

Essential Functions

• Completes on-site risk control surveys of highly sophisticated current and prospective policyholders' operations, including in niche markets
• Assesses and analyzes the exposure potential and existing controls and prepares risk control reports based on findings and communicates results to insured and agents
• Provides consultation to policyholders regarding their operations, claims trends, and recommendations for improvement related to insured coverages, including developing written recommendations for policyholders to control hazards and to prevent or reduce exposure to insured losses
• Consults with policyholders to understand their service needs and concerns and customizes consultative services to address loss drivers and exposures to meet insured's needs, as well as other identified areas of need
• Serves as a primary technical resource within assigned specialized focus area and provides technical expertise and guidance to other Risk Control team members
• Collaborates with other Risk Control team members and subject matter experts on advanced technical questions as needed
• Provides updates to other departments such as Underwriting, Sales, and Claims to improve renewal decision making, including communicating unique observations identified to underwriting to aid in the decision making with accounts
• Markets risk control functions in coordination with the branch team through agency visits, presenting at agency and association meetings, etc
• Provides detailed explanation of business operations, hazards, and controls associated with coverages
• Delivers advanced training and on-site loss control surveys for current and prospective accounts
• Identifies accounts that would benefit from ongoing, routine service, and/or focused short-term service
• Analyzes previous losses and current exposures for large complex accounts, utilizing specialized knowledge to develop appropriate service plan(s)
• Provides comprehensive, tailored services, such as hazard control assessments, ergonomic surveys, or slip-fall surveys, to address loss drivers and exposures while meeting insureds' needs and documents in a service report
• Develops positive relationships with accounts and agents
• Other duties as assigned

Education & Experience

• Bachelor's degree, preferably in a safety, engineering, industrial safety, fire protection related field or equivalent relevant experience
• Five years of experience in risk control or safety role, or related experience
• Certifications such as certified safety professional preferred

Knowledge, Skills & Abilities

• Good computer skills, including Microsoft Office Suite
• Strong knowledge of industrial, construction, fire, and commercial automotive safety
• Good knowledge of various nationally recognized standards and codes, including OSHA, DOT and NFPA
• Strong ability to understand and evaluate risk
• Good ability to identify and visualize potential loss exposures
• Strong problem-solving skills
• Strong customer service skills
• Ability to work effectively with others, as well as independently
• Ability to multi-task and prioritize to meet deadlines
• Good verbal and written communication skills, including documentation skills
• Travel required; a valid driver's license with an acceptable motor vehicle report per company standards required if driving

The hiring salary range for this position will vary based on geographic location, falling within either of the following: $92,670 - $128,045 or $102,443 - $140,845A hiring range represents a subset of the full salary range. The actual salary will depend on several factors, including relevant education, skills, and experience of an applicant, geographic location, and business needs.

For information relating to the benefits EMC Team Members receive as part of a comprehensive rewards package, please visit .

Our employment practices are in accordance with the laws that prohibit discrimination due to race, color, creed, sex, sexual orientation, gender identity, genetic information, religion, age, national origin or ancestry, physical or mental disability, medical condition, veteran status, active military status, citizenship status, marital status or any other consideration made unlawful by federal, state, or local laws.

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