Executive Large Account Risk Control Specialist

EMC Insurance; North Carolina; Hybrid; USD 104,000 - 164,000; Full time

Benefits offered by this job

401(k) match

Tuition reimbursement

Wellness programs

Job summary

EMC Insurance in North Carolina seeks an experienced risk control leader to service our large account portfolio. You will conduct on-site surveys, deliver expert guidance, and shape service plans for our most complex clients.

The role requires travel up to 50%, a valid driver's license, and collaboration with underwriting, claims, and sales to support renewal decisions and risk mitigation. Remote work is possible for NC residents within hours of Charlotte.

Qualifications

• Bachelor's degree in safety, engineering, or related field.
• Eight years of risk control or safety experience preferred.
• Certifications such as ASP, CSP, ARM are a plus.

Responsibilities

• Lead risk control surveys for large, complex accounts.
• Provide expert advice to underwriting and clients.
• Develop strategic service plans addressing loss drivers.
• Train and mentor junior risk control staff.
• Collaborate with Underwriting, Sales and Claims teams.

Skills

Risk assessment

Client advisory

Safety standards

Microsoft Office

Communication

Project management

Collaboration

Analytical thinking

Education

Bachelor's degree in safety/engineering

Eight years risk control experience

Licenses/certifications (ASP/CSP/ARM preferred)

Tools

Microsoft Office Suite

Job description

At EMC, we’re all about working together to make an impact. As part of our team, you’ll have the opportunity to grow, contribute, and gain experience that matters. We strive to be caring leaders, close partners, and responsive experts—always supporting each other to do our best work. Join us, and let’s improve lives together. This position can be performed remotely for candidates who reside in North Carolina, preferably within 2 hours of Charlotte

This role services EMC’s large account risk control portfolio within assigned region by conducting risk control surveys and services to our largest and most complex accounts. Provides advanced, expert level consultation by completing or assigning other risk control team members according to skill set to deliver high-quality and technical on-site risk control surveys for both current and prospective policyholders across all EMC business areas, including niche markets. Identifies key loss exposures to loss and recommends mitigation strategies, including removal or evaluation of existing controls when elimination is not feasible. Designs and delivers strategic service plans for EMC’s largest and most complex accounts, addressing key loss drivers and operational exposures.

Essential Functions:

Services EMC’s large account risk control portfolio within assigned region by conducting risk control surveys and services to our largest and most complex accounts. Oversees the delivery of risk control services within the assigned region, ensuring risk control field team members consistently provide high-quality, value-driven support to Large Account policyholders. Provides advanced, expert level consultation by completing or assigning other risk control team members according to skill set to deliver high-quality and technical on-site risk control surveys for both current and prospective policyholders across all EMC business areas, including niche markets. Produces detailed written reports and recommendations to support underwriting decisions, risk selection, and account retention efforts. Identifies key loss exposures to loss and recommends mitigation strategies, including removal or evaluation of existing controls when elimination is not feasible. Communicates the impact of identified exposures to Underwriting, quantifying deficiencies to support informed decisions on risk selection, pricing, terms, and conditions for highly complex large accounts. Designs and delivers strategic service plans for EMC’s largest and most complex accounts, addressing key loss drivers and operational exposures. Provides expert-level consultation informed by data analysis, field observations, and collaborative engagement with clients and technical risk control staff to drive measurable risk improvement. Influences and guides insureds toward adoption of service plans and implementing tailored risk control recommendations. Provides advanced technical expertise and guidance to other risk control team members to include co-surveys, reviewing service plans, and completing quality control reviews on survey reports. Serves as a trainer to less experienced Risk Control team members at the discretion of Risk Control Services (RCS) leadership. Builds and leverages strong relationships with policyholders, underwriting, claims and agents in the large account sector, serving as a trusted advisor through the delivery of stewardship programs that reinforce value, support retention, and align risk control services with client needs. Actively participates in cross-functional meetings with Underwriting, Sales, and Claims to share insights, align service strategies, and strengthen renewal decision-making and account retention efforts. Promotes Risk Control capabilities in collaboration with Underwriting, Claims, and Sales through targeted agency engagement, including client visits, presentations at agency and industry association events, and other strategic outreach initiatives.

Education & Experience:

Bachelor's degree, preferably in a safety, engineering, industrial safety, fire protection related field or equivalent relevant experience Eight years of experience in risk control or safety role, or related experience Certifications such as ASP, CSP, ARM preferred

Knowledge, Skills & Abilities:

• Good computer skills
• including Microsoft Office Suite
• Advanced knowledge of industrial, construction, fire, and commercial automotive safety
• Excellent knowledge of various nationally recognized standards and codes, including OSHA, DOT and NFPA
• Advanced ability to understand and evaluate risk
• Excellent ability to identify and visualize potential loss exposures
• Strong problem-solving skills
• Strong customer service skills
• Self-motivated and highly organized
• Ability to work effectively with others, as well as independently
• Advanced to multi-task and prioritize to meet deadlines
• Excellent communication skills with the ability to influence and educate diverse audiences

Travel required; approximately 50% with a mix of local and overnight travel.

A valid driver’s license with an acceptable motor vehicle report per company standards is required.

The hiring salary range for this position will vary based on geographic location, falling within either of the following: $103,954 - $149,372 or $114,895 - $164,309 A hiring range represents a subset of the full salary range. The actual salary will depend on several factors, including relevant education, skills, and experience of an applicant, geographic location, and business needs.

For information relating to the benefits EMC Team Members receive as part of a comprehensive rewards package, please visit www.emcins.com/careers.

Our employment practices are in accordance with the laws that prohibit discrimination due to race, color, creed, sex, sexual orientation, gender identity, genetic information, religion, age, national origin or ancestry, physical or mental disability, medical condition, veteran status, active military status, citizenship status, marital status or any other consideration made unlawful by federal, state, or local laws.

All of our locations are tobacco free including in company vehicles.

Why should you choose to apply for a position at EMC?

• More than 105 years of financial strength and stability
• Named a five-star insurance carrier by Insurance Business America
• Two-time recipient of the Best Practices Award of Excellence from the Independent Agents & Brokers of America
• Multiple locations recognized as Top Workplaces based solely on team member feedback
• Corporate culture that engages and empowers team members to achieve their best
• Outstanding benefits with life, medical, dental, vision and prescription drug coverage
• Competitive paid time off plan and a full day of volunteer time off annually
• Financial incentives, including a 401(k) plan match, pension plan, OneEMC bonus plan and recognition and anniversary awards
• Professional development and growth opportunities, including tuition reimbursement
• Wellness initiatives to improve team member well-being and reduce health insurance costs
• Flexibility to dress for your day and opportunities for alternative work arrangements
• EMC complies with labor law requirements

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