Risk and Safety Manager (Paris LV)

Caesars Entertainment; Las Vegas (NV); On-site; USD 90,000 - 130,000; Full time

Job summary

Caesars Entertainment is seeking a Risk Manager to lead the Risk Management Program across our Caesars properties, reporting to the Regional Director. The role focuses on addressing guest complaints and incidents, ensuring proactive engagement and regulatory compliance, and driving safety initiatives with cross-functional teams.

The position requires supervisory experience in a hotel/casino environment, strong leadership and communication skills, and the ability to manage investigations,

Qualifications

• High School Diploma or equivalent is required.
• College degree in Business, Criminal Justice, Risk Management/Finance or related field preferred.
• 3+ years of supervisory experience in risk, safety, or hotel/casino leadership preferred.

Responsibilities

• Maintain the Risk Management Program and address guest complaints and incidents.
• Lead investigations and coordinate with Security and Legal as needed.
• Ensure compliance with OSHA reporting and regulator requirements.
• Oversee claims processing and settlement negotiations with guests or counsel.
• Chair weekly safety meetings and prepare agendas and minutes.

Skills

Risk management

Safety programs

Incident investigations

OSHA compliance

Leadership

Education

High School Diploma or equivalent

Bachelor’s degree in Business/Criminal Justice/Risk Management

Tools

Microsoft Word

Job description

WE ARE CAESARS
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission: “Create the Extraordinary"
Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”
Our Values: “Blaze the Trail, Together We Win, All-In on Service”
Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Job Summary

The Risk Manager will maintain the company’s Risk Management Program by working directly with the Regional Director, Risk and Safety Specialists and Coordinator to ensure guests who have submitted complaints, and/or were involved in accidents are addressed accordingly. He/she ensures proactive engagement on the part of Risk Management staff to minimize guest and team member accidents. The Risk Manager will implement all written and verbal directives of the Director to achieve compliance with the property and will be responsible for the department’s function and personnel, identifying and developing solutions for safety-related concerns and proactively seeking and engaging stakeholders to mitigate loss.

How You Will Create the Extraordinary

• Ensure that unsafe conditions affecting guests are identified and corrected promptly.
• Review all accidents and incidents involving guests and team members.
• Conduct investigations of all reported guest claims to minimize liability to the company.
• Partner with Security to ensure evidence and reporting practice is within compliance.
• Evaluate guest documentation for resolution or service recovery.
• Analyze investigations to ascertain causes and recommend preventative measures.
• Participate in settlement negotiations with guests and/or their counsel.
• Coordinate/follow-up/respond to guest claims.
• Oversee accurate and prompt payment of guest claims.
• Compile and distribute required accident reports. Maintain files and records to include guest accidents, injuries, and claims.
• Ensure annual OSHA reporting is completed and all other regulator reporting needs are met.
• Chair weekly Safety meetings, including preparation of agenda, special issues, and distribution of meeting minutes.
• Be familiar with Caesars Entertainment coverage policies.
• Participate in Litigation Discovery and 30b6 depositions as needed.
• Must be able to perform all of the above in a Customer Service’s friendly environment.
• Any other duties as requested by the Director
• On-Call status, 24 hours a day, 7 days a week.

What You Will Need

• High School Diploma or equivalent required
• College degree in Business, Criminal Justice, Risk Management/Finance or related field preferred
• 2-5 years of Hotel / Casino Leadership experience preferred.
• At least 3 years of supervisory experience is required.
• Strong background in the gaming industry, Safety, and Insurance is preferred.
• Strong computer knowledge of word processing is required.
• Knowledge of laws and regulations affecting casualty claims is preferred.
• An understanding of OSHA regulation and compliance is necessary.
• Strong leadership and interpersonal skills are required.
• Ability to communicate in English is required.
• Strong guest relations skills are required.
• Must be able to communicate well in person, on the telephone, and in correspondence.
• Must be able to deal with insurance companies, legal representatives, and guests.
• Must be able to administrate and monitor the progress of each claim.
• Must be able to prepare and document claims releases.
• Customer service mentality
• Outstanding character and integrity
• Must have demonstrated experience successfully developing and leading safety programs in medium to large organizations.
• Possess a charismatic and naturally outgoing personality.
• Must be a dedicated team player working toward a common goal.

ADDITIONAL REQUIREMENTS:

• Must be able to work and stand inside and outside, sometimes in heat in excess of 115 degrees, or cold as low as 10 degrees.
• Must be able to respond calmly in crisis and stressful situations and be able to make rational decisions when handling guest and employee issues.
• Must be able to work independently.
• Must be able to stoop, bend, jump, twist, crouch, grip, carry heavy loads, and maneuver quickly on level surfaces, as well as up and down stairs.
• Must be able to lift and carry up to 60 pounds. Must be able to push or pull up to 150 pounds.
• Must be able to see and, also, remember the specific details of incidents and persons. Must be able to give court testimony when necessary and write detailed reports. The Risk and Safety Supervisor responds to visual and aural cues and must be able to read, write, speak, and understand English.
• Must be able to tolerate areas containing secondhand smoke, high noise levels, bright lights, and dust.

About Us

As part of our award winning team, you will help to create the romantic ambiance and classic European style that our most prestigious guests have come to expect from Paris Las Vegas. Your stylish and playful attitude will entertain our guests as they enjoy 2,900 guest rooms, 295 opulent suites, 11 restaurants and the Eiffel Tower. If casual sophistication is enticing to you, Paris is the place to be!

TOGETHER WE WIN
We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.
DISCLAIMER
These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.
As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.
ADA
Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.
EQUAL EMPLOYMENT OPPORTUNITY
Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.