Rising Store Leader — Pharmacy & Retail Ops

Walgreens; Rockland (CA); On-site; USD 45,000 - 72,000; Full time

Job summary

Walgreens is seeking a Supervising Manager to oversee the customer service team and front-end operations across Pharmacy and Retail. This role partners with the Store Manager to drive store performance and implement company deliverables.

Responsibilities include leading hiring, performance management, and scheduling, while ensuring compliance and elevating the customer experience. The role requires leadership and problem-solving across store operations.

Responsibilities

• Supervises customer service associates and designated hitters; manages front end of the store and makes recommendations on the overall operations of the Pharmacy and Retail Store.
• Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to achieve company deliverables.
• Supports Store Manager with the overall operation of the store to achieve company deliverables; works alternate schedule with the Store Manager with minimal overlap; assumes responsibilities of all store activities in the absence of the Store Manager.

Skills

Customer service leadership

Team supervision

Store operations

Job description

Walgreens is seeking a Supervising Manager to oversee the customer service team and front-end operations across Pharmacy and Retail. This role partners with the Store Manager to drive store performance and implement company deliverables.

Responsibilities include leading hiring, performance management, and scheduling, while ensuring compliance and elevating the customer experience. The role requires leadership and problem-solving across store operations.