Rising Store Leader: Pharmacy & Retail Ops

Walgreens Co.; Midlothian (IL); On-site; USD 47,000 - 72,000; Full time

Job summary

Walgreens Co. in the United States (Midlothian, IL) seeks a Store Operations leader to supervise customer service associates and drive store performance. You will collaborate with the Store Manager on front-end and pharmacy operations, manage scheduling, and mentor staff.

The role emphasizes leadership, ethics, and exceptional communication to achieve company deliverables and improve sales while ensuring customer satisfaction and compliance with policies.

Qualifications

• Bachelor’s degree or equivalent mix of education and Walgreens program experience.
• Proven leadership, ethics, and strong communication abilities.
• Experience in supervisory roles and caring for team development.

Responsibilities

• Supervises customer service associates and designated hitters; manages front end operations.
• Supports Store Manager to achieve deliverables; handles scheduling and coverage.
• Leads recruitment, performance management, and discipline for direct reports.
• Monitors customer experience and coaches team to improve service metrics.
• Oversees store and pharmacy inventory, pricing changes, and audits.

Skills

Leadership

Ethics

Self-motivation

Communication

Business acumen

Education

Bachelor’s degree

High School Diploma / GED + supervisory experience

Store Manager training program (LEAP) or Walgreens Leadership Essentials

Job description

Walgreens Co. in the United States (Midlothian, IL) seeks a Store Operations leader to supervise customer service associates and drive store performance. You will collaborate with the Store Manager on front-end and pharmacy operations, manage scheduling, and mentor staff.

The role emphasizes leadership, ethics, and exceptional communication to achieve company deliverables and improve sales while ensuring customer satisfaction and compliance with policies.