Rising Store Leader: Ops & People Coach

truenorth Convenience Stores; Cleveland (OH); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading convenience store chain is seeking a Store Manager in Cleveland, Ohio. This role is pivotal in overseeing store operations, ensuring customer service excellence, and leading a dynamic team. Responsibilities include hiring, training, and performance management while achieving financial and operational goals. Candidates should have strong leadership skills and a high school diploma. The position requires a commitment of 45 hours weekly and ability to ensure compliance with company standards.

Qualifications

• Ability to lead and manage store operations independently.
• Strong organizational, communication, and problem-solving skills.
• Ability to analyze performance data and make sound business decisions.
• Must possess and maintain a valid driver’s license.

Responsibilities

• Ensure delivery of exceptional customer service in accordance with company standards.
• Lead, train, coach, and develop team members to meet performance expectations.
• Monitor and address team member performance, including recognition and corrective action.
• Ensure compliance with company policies and legal requirements.

Skills

Leadership

Customer Service

Organizational Skills

Problem-Solving

Education

High school diploma or equivalent

Job description

A leading convenience store chain is seeking a Store Manager in Cleveland, Ohio. This role is pivotal in overseeing store operations, ensuring customer service excellence, and leading a dynamic team. Responsibilities include hiring, training, and performance management while achieving financial and operational goals. Candidates should have strong leadership skills and a high school diploma. The position requires a commitment of 45 hours weekly and ability to ensure compliance with company standards.