Store Manager in Training: Lead Store Ops & Team

truenorth Convenience Stores; Cleveland (OH); On-site; USD 50,000 - 70,000; Full time

Job summary

A retail convenience store chain in Cleveland, Ohio is seeking a Store Manager to oversee all aspects of store operations. This includes ensuring excellent customer service, managing staff, maintaining store safety and cleanliness, and driving profitability. Ideal candidates are strong leaders with good organizational skills and prior customer service experience. The Store Manager will also handle administrative tasks and contribute to team development. This role requires availability for 45 hours per week and various duties including on-call support.

Qualifications

• Ability to lead and manage store operations independently.
• Strong organizational, communication, and problem-solving skills.
• Ability to analyze performance data and make sound business decisions.

Responsibilities

• Ensure delivery of exceptional customer service in accordance with company standards.
• Maintain overall responsibility for store safety, cleanliness, and operational readiness.
• Lead, train, coach, and develop team members to meet performance expectations.

Skills

Leadership

Communication skills

Organizational skills

Problem-solving skills

Customer Service

Education

High school diploma or equivalent

Job description

A retail convenience store chain in Cleveland, Ohio is seeking a Store Manager to oversee all aspects of store operations. This includes ensuring excellent customer service, managing staff, maintaining store safety and cleanliness, and driving profitability. Ideal candidates are strong leaders with good organizational skills and prior customer service experience. The Store Manager will also handle administrative tasks and contribute to team development. This role requires availability for 45 hours per week and various duties including on-call support.