Store Leader in Training: Shift & Ops Coach

truenorth Convenience Stores; Cleveland (OH); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Equal opportunity employer

Job summary

A leading convenience store chain in Cleveland is seeking an Assistant Manager to oversee daily operations, including hiring and training team members. The role includes providing excellent customer service, directing staff, and ensuring compliance with company policies. Ideal candidates will possess a high school diploma, prior customer service experience, and strong leadership skills. The position requires availability for 40 hours per week and a valid driver’s license. This full-time role ensures a fast, friendly, and clean guest experience.

Qualifications

• Must be available to work a minimum of 40 hours per week.
• Must possess and maintain a valid driver’s license.
• Prior customer service or cashier experience.
• Previous experience supervising others is preferred.

Responsibilities

• Oversee daily store operations and support team members.
• Ensure compliance with company policies and safety standards.
• Act as the manager-on-duty in the absence of the Store Manager.
• Handle customer concerns and resolve issues professionally.

Skills

Customer service

Leadership

Problem-solving

Teamwork

Education

High school diploma or equivalent

Tools

Point of sale systems

Job description

A leading convenience store chain in Cleveland is seeking an Assistant Manager to oversee daily operations, including hiring and training team members. The role includes providing excellent customer service, directing staff, and ensuring compliance with company policies. Ideal candidates will possess a high school diploma, prior customer service experience, and strong leadership skills. The position requires availability for 40 hours per week and a valid driver’s license. This full-time role ensures a fast, friendly, and clean guest experience.