RISC Technician Trainee: Claims & Customer Service

amerisafe inc; DeRidder (LA); On-site; USD 32,000 - 46,000; Full time

Job summary

AMERISAFE in DeRidder, LA is seeking a detail-oriented Reporting and Information Services (RISC) Trainee to join the team. You will support claims reception, first reports of injury, mail handling, and preparation of employer informational packets while completing training to proficiency in all RISC functions.

The ideal candidate has a high school diploma, excellent written and verbal communication, and prior customer service or clerical experience.

Qualifications

• High School diploma or equivalent.
• Strong written and verbal communication skills.
• Customer service, call center, or clerical experience.
• Ability to work flexible shifts.

Responsibilities

• Develop proficiency with team applications.
• Deliver excellent service to customers and associates.
• Project a professional image with AMERISAFE personnel and customers.
• Follow SOX workflows and department guidelines.
• Assist teammates to meet goals and maintain confidentiality.
• Attend training classes and seminars as directed.
• Maintain punctuality and team participation as essential.
• Support the AMERISAFE culture with consistency, focus, and service.

Skills

Customer service experience

Verbal communication

Written communication

Professionalism

Schedule flexibility

Education

High School Diploma or equivalent

Job description

AMERISAFE in DeRidder, LA is seeking a detail-oriented Reporting and Information Services (RISC) Trainee to join the team. You will support claims reception, first reports of injury, mail handling, and preparation of employer informational packets while completing training to proficiency in all RISC functions.

The ideal candidate has a high school diploma, excellent written and verbal communication, and prior customer service or clerical experience.