RISC Assistant - Underwriting

Berkshire Hathaway GUARD Insurance Companies; Wilkes-Barre (Luzerne County); Hybrid; USD 26,000 - 29,000; Full time

Benefits offered by this job

Hybrid schedule (2 days remote / 3 in‑

In-office with hybrid options

No nights, weekends, or holidays

Medical, dental & vision starting day

401(k), tuition reimbursement &longev.

Job summary

Berkshire Hathaway GUARD Insurance Companies is seeking a RISC Assistant to provide administrative support to the Residual Market Underwriting team in Wilkes-Barre, PA. This entry‑level position offers exposure to underwriting workflows, policy servicing, and regulatory compliance.

You will learn insurance processes, support forms and reporting, and collaborate with a professional team in a hybrid work environment. Training and career growth opportunities are available from day one.

Qualifications

• High school diploma or equivalent; on‑the‑job training provided.
• Interest in learning research, investigative, and insurance‑related processes.
• Strong verbal and written communication skills.
• Proficient with Microsoft Office; ability to learn new systems and technology.
• Excellent organization and attention to detail.
• Ability to manage multiple tasks and deadlines in a fast-paced environment.
• Customer-focused mindset with commitment to excellent service.
• Ability to work independently while collaborating with a team.
• Strong problem-solving skills and a proactive approach to solutions.
• Positive attitude and willingness to learn and grow professionally.

Responsibilities

• Support underwriting processes through administrative and operational tasks (e.g., data entry, filing).
• Prepare and submit forms, reports, and documentation required by state insurance bureaus.
• Assist with policy reviews and underwriting-related research.
• Manage requests related to loss prevention activities and follow-up actions.
• Draft and distribute correspondence to agents, policyholders, regulatory agencies, and internal partners.
• Conduct online research to gather information supporting underwriting decisions.
• Maintain organized electronic records and documentation.
• Monitor work queues and manage multiple assignments to meet deadlines.
• Provide excellent service to internal and external customers.
• Collaborate with teammates to achieve departmental goals.
• Learn insurance processes, systems, and compliance requirements through on-the-job training.

Skills

Communication skills

Organizational skills

Multi-tasking

Customer service

Team collaboration

Problem-solving

Proactive learner

Education

High school diploma

Tools

Microsoft Office

Job description

Good Things Start Here.

Good things are happening at Berkshire Hathaway GUARD Insurance Companies—an A+ (Superior) rated, nationwide Property & Casualty insurer backed by Berkshire Hathaway. With supportive leadership, collaborative teams, and opportunities to grow, GUARD is a place where people build meaningful, long‑term careers.

Overview

Good things are happening at Berkshire Hathaway GUARD Insurance Companies—an A+ (Superior) rated, nationwide Property & Casualty insurer backed by Berkshire Hathaway. With supportive leadership, collaborative teams, and opportunities to grow, GUARD is a place where people build meaningful, long‑term careers.

Good Things You Can Count On.

• Hybrid schedule: 2 days remote / 3 in‑office
• Predictable hours (no nights, weekends, or holidays)
• Competitive pay + generous PTO
• Medical, dental & vision starting day one
• 401(k), tuition reimbursement & longevity bonuses

Responsibilities

We are looking for a RISC Assistant to provide administrative and operational support to the Residual Market Underwriting team. This is a great opportunity for someone early in their career who enjoys working with information, learning new systems, and supporting a team that helps businesses secure insurance coverage.

R.I.S.C. stands for Residual Insurance Servicing Carrier

In this role, you'll gain exposure to commercial insurance operations while developing valuable skills in underwriting, customer service, research, and business administration. You'll work closely with experienced underwriting professionals and play an important role in supporting policy servicing, regulatory requirements, and customer communications.

As a RISC Assistant for Underwriting, you'll help keep our underwriting operations running smoothly by:

• Supporting underwriting processes through administrative and operational tasks
• Preparing and submitting forms, reports, and documentation required by various state insurance bureaus
• Assisting with policy reviews and underwriting‑related research
• Managing requests related to loss prevention activities and follow‑up actions
• Drafting and distributing correspondence to agents, policyholders, regulatory agencies, and internal partners
• Conducting online research to gather information that supports underwriting decisions
• Maintaining organized electronic records and documentation
• Monitoring work queues and managing multiple assignments to meet deadlines
• Providing excellent service to both internal and external customers
• Collaborating with teammates to achieve departmental goals
• Learning insurance processes, systems, and compliance requirements through on‑the‑job training

Why Join Us?

• Great entry point into the insurance and underwriting industry
• Opportunity to learn from experienced Insurance professionals
• Exposure to commercial property and casualty insurance operations
• Professional development and career growth opportunities
• Collaborative and supportive team environment
• Meaningful work that helps support businesses and communities

Qualifications

• High school diploma or equivalent required. No prior experience required; training will be provided on the job
• Interest in learning research, investigative, and insurance‑related processes.
• Strong verbal and written communication skills.
• Comfortable using Microsoft Office applications, with the ability to learn new systems and technology.
• Strong organizational skills and attention to detail.
• Ability to manage multiple tasks and deadlines in a fast‑paced environment.
• Customer‑focused mindset with a commitment to providing excellent service.
• Ability to work independently while also collaborating effectively with a team.
• Strong problem‑solving skills and a proactive approach to finding solutions.
• Positive attitude, willingness to learn, and desire for professional growth

Pay Rate

Starting rate of pay is $19.93 per hour for this position in Wilkes‑Barre, PA.

This role may be based out of the Wilkes-Barre location. The successful candidate is expected to work in one of our offices 3 days per week.

Interview Integrity Notice: Berkshire Hathaway GUARD is committed to a fair and consistent hiring process. Candidates are expected to participate independently in interviews. Unauthorized recording, transcription, AI note‑taking, or AI interview assistance tools may not be used during interviews without prior approval.