RISC Assistant - Underwriting

Berkshire Hathaway Guard; Wilkes-Barre (Luzerne County); Hybrid; USD 26,000 - 32,000; Full time

Benefits offered by this job

Hybrid schedule

Generous PTO

Health benefits from day one

401(k) and tuition reimbursement

Longevity bonuses

Job summary

Berkshire Hathaway GUARD is hiring a RISC Assistant to provide administrative and operational support to the Residual Market Underwriting team in Wilkes-Barre, PA. The role offers a hybrid schedule with three days in the office and two remote days, helping you gain exposure to commercial insurance operations early in your career.

You will learn underwriting processes, research and regulatory requirements while delivering reliable service to agents, policyholders and internal partners.

Qualifications

• High school diploma required; on‑the‑job training provided.
• Strong verbal and written communication skills.
• Comfortable using Microsoft Office apps and learning new systems.

Responsibilities

• Provide administrative and operational support to underwriting team.
• Prepare and submit forms, reports, and documentation for state bureaus.
• Assist with policy reviews and underwriting research.
• Manage requests related to loss prevention activities and follow-ups.
• Draft and distribute correspondence to agents, policyholders, regulators, and internal partners.
• Conduct online research to support underwriting decisions.
• Maintain organized electronic records and documentation.
• Monitor work queues and manage multiple assignments to meet deadlines.
• Provide excellent service to internal and external customers.
• Collaborate with teammates to achieve departmental goals.
• Learn insurance processes, systems, and compliance on the job.

Skills

Verbal communication

Written communication

Microsoft Office

Organizational skills

Multi-tasking

Teamwork

Problem solving

Education

High school diploma

Tools

Microsoft Office

Job description

Overview

Good Things Start Here. Good things are happening at Berkshire Hathaway GUARD Insurance Companies—an A+ (Superior) rated, nationwide Property & Casualty insurer backed by Berkshire Hathaway. With supportive leadership, collaborative teams, and opportunities to grow, GUARD is a place where people build meaningful, long‑term careers.Good Things You Can Count On.

• Hybrid schedule: 2 days remote / 3 in‑office
• Predictable hours (no nights, weekends, or holidays)
• Competitive pay + generous PTO
• Medical, dental & vision starting day one
• 401(k), tuition reimbursement & longevity bonuses

Responsibilities

We are looking for a RISC Assistant to provide administrative and operational support to the Residual Market Underwriting team. This is a great opportunity for someone early in their career who enjoys working with information, learning new systems, and supporting a team that helps businesses secure insurance coverage.

R.I.S.C. stands for Residual Insurance Servicing Carrier

In this role, you'll gain exposure to commercial insurance operations while developing valuable skills in underwriting, customer service, research, and business administration. You'll work closely with experienced underwriting professionals and play an important role in supporting policy servicing, regulatory requirements, and customer communications.

As a RISC Assistant for Underwriting, you'll help keep our underwriting operations running smoothly by:

• Supporting underwriting processes through administrative and operational tasks
• Preparing and submitting forms, reports, and documentation required by various state insurance bureaus
• Assisting with policy reviews and underwriting-related research
• Managing requests related to loss prevention activities and follow-up actions
• Drafting and distributing correspondence to agents, policyholders, regulatory agencies, and internal partners
• Conducting online research to gather information that supports underwriting decisions
• Maintaining organized electronic records and documentation
• Monitoring work queues and managing multiple assignments to meet deadlines
• Providing excellent service to both internal and external customers
• Collaborating with teammates to achieve departmental goals
• Learning insurance processes, systems, and compliance requirements through on-the-job training

Why Join Us?

• Great entry point into the insurance and underwriting industry
• Opportunity to learn from experienced Insurance professionals
• Exposure to commercial property and casualty insurance operations
• Professional development and career growth opportunities
• Collaborative and supportive team environment
• Meaningful work that helps support businesses and communities

Qualifications

• High school diploma or equivalent required. No prior experience required; training will be provided on the job
• Interest in learning research, investigative, and insurance-related processes.
• Strong verbal and written communication skills.
• Comfortable using Microsoft Office applications, with the ability to learn new systems and technology.
• Strong organizational skills and attention to detail.
• Ability to manage multiple tasks and deadlines in a fast-paced environment.
• Customer-focused mindset with a commitment to providing excellent service.
• Ability to work independently while also collaborating effectively with a team.
• Strong problem-solving skills and a proactive approach to finding solutions.
• Positive attitude, willingness to learn, and desire for professional growth

Pay Rate:

Starting rate of pay is $19.93 per hour for this position in Wilkes‑Barre, PA.

This role may be based out of the Wilkes-Barre location. The successful candidate is expected to work in one of our offices 3 days per week.

Interview Integrity Notice: Berkshire Hathaway GUARD is committed to a fair and consistent hiring process. Candidates are expected to participate independently in interviews. Unauthorized recording, transcription, AI note-taking, or AI interview assistance tools may not be used during interviews without prior approval.