Rio Grande Host

Rio Grande Mexican Restaurants; Boulder (CO); On-site; USD 21,000 - 28,000; Full time

Job summary

Rio Grande Mexican Restaurants in Boulder seeks a friendly host to greet guests, seat them, and help deliver warm hospitality at every visit.

You will balance guest flow, communicate with the team, and ensure a positive dining experience from arrival to departure. This role requires strong communication and basic computer skills, with a focus on guest satisfaction.

Qualifications

• Exuberant and adaptable personality suitable for high-volume environments.
• Ability to stay calm and professional during busy service.
• Knowledge of Rio Grande foods and beverages.
• Ability to manage seating flow to create a great guest experience.
• Basic computer literacy and familiarity with web-based programs.

Responsibilities

• Make guests feel welcome with a warm, friendly greeting.
• Seat our guests.
• Handle our guests in a concerned and genuine manner.
• Accommodate guests' needs and wants quickly.
• Support and communicate with the team at all times.
• Invite our guests back as they depart.

Skills

Exuberant adaptable personality

Calm under pressure

Knowledge of our food and drinks

Seat guests effectively

Basic computer literacy

Job description

Hosts at the Rio are the hosts of the party! They make the first and last impressions on our guests, and deliver genuine hospitality in everything they do. This includes:

• Making guests feel welcome with a warm, friendly greeting.
• Seating our guests.
• Handling our guests in a concerned and genuine manner.
• Accomodating guests' needs and wants quickly.
• Supporting and communicating with the team at all times.
• Inviting our guests back as they depart.

Requirements

Knowledge, Skills, and Abilities

• Exuberant and highly adaptable personality.
• Ability to remain calm and professional in a high volume, sometimes high stress environment.
• Knowledge of our food and drink.
• Ability to manage the flow of seating to create an excellent experience for each customer.
• Basic computer literacy, familiarity with web-based programs.

Physical Requirements

• Must be able to move throughout the restaurant for extended periods of time (up to 10-12 hours per day).
• Must be able to carry 50 lbs for distances of up to 10 ft.
• Must be able to balance and move up to 25 lbs. for distances of up to 50 ft.
• Must be able to understand and respond to employees' and guests' requests in a loud environment.
• Must be able to visually recognize proper food presentations and food quality.