Rio East Team Member FT

Paycom; Rio Rancho (NM); On-site; USD 19,000 - 22,000; Full time

Job summary

Paycom in Rio Rancho, NM is seeking a Full Time Car Wash Attendant to support guest services and ensure safe, efficient car wash operations. You will greet guests, guide vehicles through the tunnel, and assist with equipment setup and safety checks.

The role requires strong safety awareness, reliability, and ability to train new team members. You’ll work on-site in various weather conditions and contribute to daily operational tasks.

Qualifications

• Greet guests and deliver friendly service.
• Follow safety procedures and wear protective gear.
• Operate car wash tunnel equipment and monitor processes.
• Train new team members on approved procedures.
• Maintain professionalism and teamwork during shifts.

Responsibilities

• Greet guests as they approach the car wash tunnel.
• Safely guide and load each vehicle according to size.
• Use wash prep steps and basic equipment safely.
• Perform safety inspection of vehicles before wash.
• Maintain cleanliness of the car wash facility and equipment.
• Complete nightly shift reports and assist with closing tasks.

Skills

Customer service

Safety awareness

Equipment operation

Team training

Tools

Car wash tunnel equipment

Job description

Job Details: Job Location: NMRRRR - RIO RANCHO, NM 87124, Position Type: Full Time, Salary Range: $14.00 - $16.00 Hourly, Job Shift: Any, This position is accountable for the following KPIs

Values: Excellence, Hard work, Stewardship, Difference, and Community

• 100% Vehicles Prepped and Loaded Safely
• 100% Daily Operational Tasks Completed

The basic job duties for this position are as follows

• Knowledgeable on property safety and layouts
• Knowledgeable of what not to wash
• Knowledgeable of tunnel equipment
• Greet guest as they approach the car wash tunnel
• Safely guide and load each vehicle per size
• Use bug prep gun to properly prepare vehicles for wash process
• Remove mud in wheel wells when appropriate
• Perform safety inspection of vehicles before wash
• Make key adjustments to car wash equipment
• Knowledgeable on E-Stop Locations
• Handle tunnel incidents effectively and safely
• Responsible for vacuum service process
• Participate in the nightly close down checklist
• Engage with each guest using the 4 Steps of Service
• Knowledgeable on 3 Single Wash packages
• Informs all retail guests about Memberships
• Able to present our Difference
• Train new Team Members on approved training modules
• Aid in member visit success rate. License Plate Recognition//RFID sticker reads
• Communicates key vehicle information and equipment retracts to crew
• Vacuum area observance for guest satisfaction
• Knowledgeable on membership management
• Is fluent in the LEAP Conflict Resolution process
• Complete daily shift report to document shift performance
• Maintains clean, organized car wash facility
• Learn how to safely open and close the car wash with leadership
• Safely use ladders and engage e-stop while cleaning
• Learn backroom safety and equipment knowledge
• Adhere to all company policies, procedures, safety standards and codes of conduct
• Follow Champion safety procedures to avoid exposure to fumes, dirt, amd harsh chemicals
• Assist in cleaning the facility which includes the equipment, walls, trench, vacuums, trashcans, and lot
• Willing to work in all weather conditions (cold,hot,wet,rain,snow)
• Able to lift up to 50 lbs.
• On your feet 100% of the day and outside
• Attend all mandatory training sessions
• Attend all mandatory team meetings and cleaning.