Rink Operations Supervisor – Ice & Events

ASM Global; Boston, Central Business District (MA, MA); On-site; USD 47,000 - 52,000; Full time

Job summary

ASM Global is seeking an Operations Supervisor to manage daily ice facility operations for events at DCU Center and Worcester Common Ice Rink. You will supervise staff, coordinate with engineering and safety teams, and ensure ice preparation and maintenance meet event requirements.

The role requires a high school diploma or GED, a valid driver’s license, and at least one year of facilities experience; Zamboni training is a plus and Microsoft Office proficiency is expected.

Qualifications

• High school diploma or GED required and at least one year of facilities experience.
• Willingness to train on the Zamboni is required, Zamboni operation is a significant plus.
• Current driver’s license is required.
• Completion of facilities management courses or sports management courses is a strong plus, or an equivalent education/experience
• Knowledge of Microsoft Office

Responsibilities

• Prepares and maintains facility ice floor for events including hockey games and outdoor rink operations.
• Supervises and schedules all operations, coordinating with engineering, building and grounds, and public safety.
• Oversees daily housekeeping, setup, changeover, and teardown tasks.
• Oversees ice installation including freezing floor, painting lines, and building the ice sheet.
• Prepares ice for practices and events at DCU Center and Worcester Common Ice Rink.
• Monitors ice conditions, removes debris, and maintains spectator netting.
• Maintains glass and dasher walls and monitors temperature/humidity levels.
• Operates equipment via computers and directs staff during installation and maintenance of ice.
• Responds to alarms from building automation and life safety systems.
• Works extended hours including nights, weekends, and holidays as needed.
• Ensures proper operation of housekeeping and changeover equipment.
• Salary Range: $47,000 - $52,000

Skills

Supervisory skills

Microsoft Office

Reading & interpreting documents

Work under pressure

Organization & prioritization

Education

High school diploma or GED

Facilities or Sports management courses

Job description

ASM Global is seeking an Operations Supervisor to manage daily ice facility operations for events at DCU Center and Worcester Common Ice Rink. You will supervise staff, coordinate with engineering and safety teams, and ensure ice preparation and maintenance meet event requirements.

The role requires a high school diploma or GED, a valid driver’s license, and at least one year of facilities experience; Zamboni training is a plus and Microsoft Office proficiency is expected.