Right-Hand to GM: Restaurant Operations Lead

Black Bear Diner; Milpitas (CA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Medical benefits

401k plan

Job summary

Black Bear Diner in Milpitas, CA is seeking an Assistant Manager to act as the right hand to the General Manager, leading shifts, training staff, and ensuring guest satisfaction. You will manage front and back of house, hire and coach team members, and help control costs.

The role requires restaurant experience, ServSafe certification within 30 days, and strong leadership, communication, and bookkeeping skills to maintain high service standards and profitability.

Qualifications

• High School or GED required; some college preferred.
• Previous restaurant management experience required.
• ServSafe certification within 30 days of hire.

Responsibilities

• Oversee and lead shift operations, ensuring guest satisfaction.
• Interview, hire and train team members; coach staff.
• Monitor costs and ensure adherence to standards and procedures.
• Ensure front and back of house staffing and safety compliance.

Skills

ServSafe certified

Staff coaching

Leadership

Guest service

Education

High School Diploma or GED

Some college preferred

Tools

Excel

Word

Computers

Job description

Black Bear Diner in Milpitas, CA is seeking an Assistant Manager to act as the right hand to the General Manager, leading shifts, training staff, and ensuring guest satisfaction. You will manage front and back of house, hire and coach team members, and help control costs.

The role requires restaurant experience, ServSafe certification within 30 days, and strong leadership, communication, and bookkeeping skills to maintain high service standards and profitability.