Ride Maintenance Supervisor: Lead Techs, Cut Downtime

Universal Studios; Orlando (FL); On-site; USD 90,000 - 115,000; Full time

Job summary

Universal Orlando Resort is a maintenance supervisor for rides, shows and guest interactive areas, leading mechanical, controls and animation maintenance and setting priorities to deliver a safe, high-quality experience.

The role involves supervising technical staff, overseeing preventive and predictive maintenance, coordinating with Operations, and ensuring compliance with safety and internal policies while driving continuous improvement and cost control.

Qualifications

• 5+ years in technical and trade experience required.
• 1+ year of supervisory experience required.
• Or equivalent combination of education and experience.

Responsibilities

• Supervise ride maintenance with hands-on involvement and resolve interruptions.
• Plan and schedule maintenance, manage parts procurement and priorities.
• Lead training and development of direct reports; maintain personnel records.
• Ensure safety compliance and Universal Orlando policies.
• Support operational throughput and minimize downtime via maintenance plan.
• Ensure ASTM F-24 and OEM requirements compliance.
• Assist in budgeting, capital, and expense planning; monitor overtime.

Skills

Technical & trade experience

Supervisory experience

Education

Technical school preferred

Associate’s degree preferred

Job description

Universal Orlando Resort is a maintenance supervisor for rides, shows and guest interactive areas, leading mechanical, controls and animation maintenance and setting priorities to deliver a safe, high-quality experience.

The role involves supervising technical staff, overseeing preventive and predictive maintenance, coordinating with Operations, and ensuring compliance with safety and internal policies while driving continuous improvement and cost control.