Rheumatology Patient Services Specialist (Onsite)

UChicago Medicine; Chicago (IL); On-site; USD 38,000 - 54,000; Full time

Job summary

A world-class academic healthcare system in Chicago is seeking a Patient Services Representative for its Rheumatology clinic. In this role, you will provide exceptional customer service, schedule medical procedures, and assist patients with financial inquiries. A strong emphasis is placed on interpersonal skills and the capacity for problem-solving in a dynamic environment. This full-time position requires a high school diploma and preferably an associate or bachelor's degree, along with basic medical terminology knowledge. Join a dedicated team improving patient care every day.

Qualifications

• Excellent interpersonal skills and ability to maintain effective relationships.
• Exceptional customer service skills with independent thinking.
• Basic office skills including 35 wpm typing and accuracy in data entry.
• Knowledge of basic medical terminology and ability to navigate software.

Responsibilities

• Greets and registers patients upon arrival.
• Performs pre and post-billing functions, resolves patient inquiries.
• Verifies insurance coverage; obtains authorization for services.
• Provides financial counseling and initiates problem-solving for concerns.

Skills

Interpersonal skills

Customer service skills

Data entry

Basic medical terminology

Education

High School Diploma

Associate or Bachelor’s Degree (preferred)

Tools

Epic

Job description

A world-class academic healthcare system in Chicago is seeking a Patient Services Representative for its Rheumatology clinic. In this role, you will provide exceptional customer service, schedule medical procedures, and assist patients with financial inquiries. A strong emphasis is placed on interpersonal skills and the capacity for problem-solving in a dynamic environment. This full-time position requires a high school diploma and preferably an associate or bachelor's degree, along with basic medical terminology knowledge. Join a dedicated team improving patient care every day.