RH-DP-15-Teniente

Genesis Security Services Inc; Humacao (PR); On-site; USD 32,000 - 48,000; Full time

Job summary

Genesis Security Services Inc. busca un Teniente de Ruta en Humacao para supervisar puestos de seguridad, coordinar rondas y asegurar que el personal lleve uniforme y equipo completo durante el turno. Se requiere capacidad de comunicación con supervisores y registro detallado de incidencias.

La posición implica trabajar turnos rotativos, coordinación de nómina y reportes diarios, con disponibilidad para trabajar fines de semana y horas extras según la necesidad del cliente.

Responsibilities

• Portar la identificación de la empresa, la licencia de guardia de seguridad, la licencia de armas y la licencia de conducir en todo momento durante el turno.
• Poner el uniforme completo y el equipo necesario para realizar el trabajo durante el turno.
• Comunicar a la zona de control y a su supervisor el inicio del turno de trabajo.
• Documentar entradas y salidas en la aplicación Renova.
• Completar el documento designado para registrar el periodo de comida (PTA).
• Comunicar verbalmente y por escrito a la siguiente guardia y al supervisor asuntos pendientes, órdenes recibidas u observaciones importantes, y registrarlo en el libro de bitácora.
• Realizar rondas preventivas y registrar hallazgos en el logbook; si todo está en orden, escribir la hora de inicio y fin de la ronda y su firma.
• Supervisar el cumplimiento de deberes, nómina y reportar anomalías.
• Si hay personal sustituto, visitarlo y orientarlo sobre sus labores y nómina.
• Notificar de inmediato a su Supervisor o Retén sobre cualquier evento extraordinario y documentarlo en el Log Book y en un informe de incidentes.
• Instruir al personal de la empresa, de forma profesional, para su información o intervención, o derivar casos a Recursos Humanos con informe detallado.
• Guiar al visitante sobre violaciones de normas y retirar a personas con comportamiento inapropiado del recinto.
• Verificar que la documentación de los oficiales (asistencia, evidencia, PTA, logbook, etc.) esté correctamente completada y entregada en la fecha establecida.
• Redactar y completar detalladamente los informes o formularios requeridos por la empresa o el cliente.
• Mantener el calendario de trabajo actualizado y proporcionar información al Capitán cuando se solicite, para verificar horas extra.
• Estar atento a alertas de Renova y notificar al Retén.
• Colaborar con la proyección de asistencia y la programación de fines de semana.
• Preparar un informe diario de situaciones que afecten al cliente.
• Verificar en la lista de personal si el empleado corresponde al roster.
• Asegurar que los oficiales a su cargo llevan el uniforme y equipo completo durante el turno.
• Responder a llamadas o señales de emergencia, activar la respuesta rápida en el centro de monitoreo Génesis Security.
• Llamar a la Policía, Bomberos u otras agencias de seguridad en emergencias.
• Mantenerse actualizado con las políticas de la División de Guardia de Seguridad y personal.
• La posición requiere disponibilidad para turnos rotating y horas extra.
• Seguir la ruta establecida y conducir los vehículos de la empresa cumpliendo las leyes de tránsito, reportar accidentes y completar los informes correspondientes.
• No abandonar la ruta asignada sin autorización del supervisor inmediato.
• Mantener el plan de trabajo diario para informar al Capitán y verificar horas.
• Servir como enlace entre la administración central y los oficiales a su cargo para gestionar documentos o solicitar permisos, denuncias, etc.
• Mantener el espacio de trabajo organizado y limpio, libre de comida y bebidas.
• Conocer y cumplir las políticas y procedimientos del personal de la empresa, incluyendo uniformes e higiene personal.
• Cualquier otra tarea asignada.

Job description

Base 1 Region Humacao - Autoridad Edif Públicos Humacao, PR, PR

RH-DP-15- TENIENTE.pdf

The Lieutenant is responsible for ensuring the proper functioning of the posts they supervise, as well as for keeping all work stations operating at full capacity as requested by clients. Additionally, they will assist the Captain of their area when required, during the night route and/or in cases where the Captain is absent for any reason.

Responsibilities:

• 1. Carry the Company's identification card, security guard license, firearms license, and driver's license, all valid, whenever on duty.
• 2. Wear exclusively during the shift, the complete uniform and the necessary equipment for performing their work.
• 3. Communicate with the checkpoint area and their immediate supervisor to notify the start of their work shift.
• 4. Document their clock-in and clock-out times for the work shift in the Renova app.
• 5. Complete the designated document to record their meal period (PTA).
• 6. Verbally communicate to the incoming shift and to their supervisor any pending matters, received orders, or important observations, as well as what has happened in the area, and record it in writing in the logbook.
• 7. During your visit to the security officers' posts, conduct a preventive round to ensure everything is in order. In the post's Logbook, record the time of the supervision visit, as well as any relevant findings, if any, discovered during each preventive round. Otherwise, write the start and end time of the round and the phrase 'Everything in order,' and include your signature and employee number.
• 8. During your visit, supervise the security officer's fulfillment of duties, payroll, and report any anomalies regarding these matters.
• 9. If there is a substitute staff member, they must visit and guide the officer about their duties and payroll matters.
• 10. Immediately notify your Supervisor or the Post of any extraordinary event (theft, vandalism, trespassing, fight, assault, etc.) that occurs at your post and document it both in the Log Book and in an incident report, which must be delivered to your Supervisor at the end of the shift.
• 11. Instruct company officers verbally or in writing for their information, knowledge, intervention, or reprimand in a professional and courteous manner. Refer necessary cases to Human Resources with a detailed report.
• 12. Guide the visitor regarding rule violations, remove undesirable persons or those who maintain inappropriate behavior from the client's facilities.
• 13. Verify that the security officers' documentation, such as the attendance sheet, the evidence sheet, the PTA, the logbook, among others, is correctly completed, signed, and delivered on the established date.
• 14. Write and thoroughly complete the reports or forms required either by the company or the client.
• 15. Keep work schedules (digital roster) updated in order to provide information to the Captain when requested and as a measure to verify the overtime of officers on their route.
• 16. Be alert to Renova alerts and notify the Retén.
• 17. Collaborate with attendance projection.
• 18. Collaborate with weekend scheduling.
• 19. Prepare a daily report of situations that occur affecting the client.
• 20. Verify during roll call if the employee is the one on the roster.
• 21. Ensure that the officers under their charge have exclusively during the shift, the full work uniform and the necessary equipment for performance.
• 22. Verify, respond to, and handle emergency calls or signals, including activating rapid response at the Génesis Security monitoring center.
• 23. Call the Police, Fire Department, and other emergency or law enforcement agencies in case of emergencies such as fire, robbery, presence of suspicious persons, etc.
• 24. Stay up to date with the policies of the Security Guards Division and personnel.
• 25. The position requires availability to work rotating shifts and overtime.
• 26. Follow the established route and drive the Company's vehicles obeying all traffic laws, report any vehicle accidents to your immediate supervisor, and complete the corresponding reports.
• 27. Do not leave the assigned route without the authorization of your immediate supervisor.
• 27. Do not leave the assigned route without the authorization of your immediate supervisor.
• 28. Keep your schedule with daily tasks according to the work plan established by the Captain.
• 29. Serve as a liaison between Genesis central administration and the officers under your charge to manage documents that employees may need or provide guidance on procedures in case they require any administrative service, such as: directing them to request a leave, submit a complaint, etc.
• 30. Keep your workspace organized and clean, free of food and drinks.
• 31. Know and comply with all Company personnel policies and procedures, including the use of uniforms and personal hygiene.
• 32. Any other assigned task.

Teniente Ruta Humacao
Lunes, Martes, Viernes, Sabado y Domingo 9:00pm a 5:00am
Miércoles y Jueves: Libre