RFID Operations Analyst I – Field Implementation

vallenext; Belmont (NC); On-site; USD 52,000 - 68,000; Full time

Job summary

vallenext is seeking an Operations Analyst I to support RFID inventory management implementations, including Grab and Go storeroom deployments at customer sites. The role collaborates with customers, operations teams, project managers, and implementation specialists to install, configure, validate, and support systems.

The ideal candidate is highly organized, analytical, and customer-focused, with willingness to travel across the United States to support deployments and ongoing operations.

Qualifications

• Preferred- 1 year experience in Supply Chain, Project Management or related field; combination of education, training, and relevant experience may be considered.
• Strong analytical, organizational, and problem-solving skills.
• Proficiency with Microsoft Office applications, including Excel.
• Ability to learn and apply new technologies, software applications, and operational processes.
• Strong verbal and written communication skills.
• Demonstrated customer service and relationship management skills.
• Valid driver's license and ability to travel as required.

Responsibilities

• Assist with installation and deployment of RFID-enabled Grab and Go storeroom solutions at customer sites.
• Support project teams during customer onboarding, site assessments, inventory setup, and go-live activities.
• Configure, test, and verify RFID hardware, readers, cabinets, kiosks, networking equipment, and supporting software.
• Conduct system testing, validation, and troubleshooting activities to support successful implementation.
• Assist with inventory loading, item labeling, and RFID tag application activities.
• Document installation activities and implementation outcomes.
• Provide on-site training to customer personnel on system operation, inventory processes, and best practices.
• Document customer requirements, operational challenges, and opportunities for process improvement.
• Respond to customer inquiries and escalated technical issues to appropriate support resources as needed.
• Collect, review, and analyze inventory, utilization, and operational data.
• Monitor implementation metrics and support continuous improvement initiatives.
• Assist in the development of reports, dashboards, and performance tracking tools to measure adoption and system performance.
• Identify trends, discrepancies, and opportunities to improve inventory accuracy and operational efficiency.
• Support the standardization of implementation processes, documentation, and best practices.
• Maintain accurate project records, implementation checklists, and site documentation.
• Assist with inventory audits, cycle counts, and reconciliation activities.
• Support customer inventory management programs by helping ensure inventory accuracy, replenishment effectiveness, and compliance with established operational standards.
• Collaborate with cross-functional teams to improve operational efficiency, customer satisfaction, and solution performance.
• Adhere to company safety policies, customer site requirements, and operational procedures.

Job description

vallenext is seeking an Operations Analyst I to support RFID inventory management implementations, including Grab and Go storeroom deployments at customer sites. The role collaborates with customers, operations teams, project managers, and implementation specialists to install, configure, validate, and support systems.

The ideal candidate is highly organized, analytical, and customer-focused, with willingness to travel across the United States to support deployments and ongoing operations.