RF Service Technician - Columbia, MD

Rohde & Schwarz; Columbia (MD); Hybrid; USD 50,000 - 70,000; Full time

Job summary

ROHDE & SCHWARZ GmbH & Co. KG in Columbia, Maryland, is looking for a skilled technician to perform on-site and in-house repair and calibration of equipment. The role requires diagnosing equipment malfunctions, performing repairs, and ensuring customer satisfaction through effective communication.

Daily logging and reporting of work performed on moderately complex projects are also key responsibilities. The ideal candidate follows established procedures to uphold the company’s high standards.

Responsibilities

• Follows established policies and procedures in conducting on-site or in-house repair and calibration of equipment.
• Diagnoses equipment malfunctions and performs repairs.
• Represents the company in a customer support role and ensures customer satisfaction.
• Prepares daily logs and reports of work performed for moderately complex projects.
• Effectively communicates with customers.

Job description

• Follows established policies and procedures in conducting on-site or in-house repair and calibration of equipment to ensure it meetsRohde & Schwarz’ high standards of performance.
• Diagnoses equipment malfunctions and performs repairs.
• Represents the company in a customer support role and is responsible for customer’s satisfaction with equipment and servicing.
• Prepares daily logs and report of work performed. Assigned projects are moderately complex, requiring some independent action.
• Effectively communicates with customers