RF Field Service Intern: Hands-On Tech & Travel

BlueHalo; Germantown (MD); Hybrid; USD 35,000 - 50,000; Full time

Job summary

AeroVironment seeks a Field Service Representative Intern to support system testing and travel to customer locations for installation, maintenance, troubleshooting, and customer support of advanced RF technology systems used in mission-critical applications.

The role emphasizes hands-on work, diagnosing complex issues, clear communication with engineers and customers, and building strong customer relationships in dynamic, high-pressure environments.

Qualifications

• U.S. Citizenship required.
• Eligible to obtain and maintain a U.S. Passport.
• Enrolled in an associate's degree or technical certification program.

Responsibilities

• Install and Set Up Systems: Travel to customer locations to install RF technology systems, ensuring they are properly set up and operational.
• Perform Maintenance and Repairs: Conduct routine maintenance checks and troubleshoot issues to keep systems running efficiently.
• Troubleshoot: Analyze data, logs, and diagnostic information to diagnose difficult issues.
• Performance Test Systems: Participate in full-system tests on the production floor using RF equipment.
• Train Customers: Help clients operate and maintain their systems with clear guidance.
• Provide Customer Support: Act as a point of contact to address concerns and ensure satisfaction.
• Document Work: Keep records of service visits and feedback.
• Collaborate with Teams: Work with engineering/support teams and align with PM.

Skills

Troubleshooting

Customer service

Communication

Technical problem solving

Education

Currently enrolled in an associate's degree program or technical certification

Job description

AeroVironment seeks a Field Service Representative Intern to support system testing and travel to customer locations for installation, maintenance, troubleshooting, and customer support of advanced RF technology systems used in mission-critical applications.

The role emphasizes hands-on work, diagnosing complex issues, clear communication with engineers and customers, and building strong customer relationships in dynamic, high-pressure environments.