RF Applications Support Engineer I

Marki Microwave, Inc.; Morgan Hill (CA); On-site; USD 100,000 - 150,000; Full time

Job summary

Marki Microwave, Inc. in Morgan Hill, CA, is seeking an Applications Support Engineer 1 to own the inbound technical support channel and provide fast, accurate guidance on product selection, board‑level diagnostics, and datasheet updates.

This role sits in a core engineering rotation, exposing new engineers to Marki’s product line and customer-facing communications. The position emphasizes RF/Microwave theory, documentation accuracy, and proactive collaboration with the Test & Validation and

Qualifications

• Bachelor’s degree in Electrical Engineering with RF/Microwave focus, or equivalent
• 0–2 years experience with RF products or relevant internship
• Experience in customer-facing roles is a strong plus

Responsibilities

• Serve as a primary point of contact for inbound customer technical support emails covering Marki’s fully released product line.
• Provide technical guidance on product selection, cross-referencing to competitor parts, and application-specific recommendations.
• Help customers debug board-level and system-level issues involving Marki components, applying datasheet specifications, application notes, and RF/microwave theory.
• Submit and track test requests to the Test & Validation team when a customer requires tests, and translate results into clear customer-facing responses.
• Meet defined response-time targets by customer tier (e.g., Tier 1 within 24 hours).
• Own the ongoing accuracy of Marki datasheets, updating content as new measurement data and corrections become available.
• Escalate inquiries involving custom or pre-release products to the appropriate teams.
• Maintain organized records of customer interactions.
• Build and maintain comprehensive knowledge of Marki’s product catalog and measurement methodology.
• Promote an ethics-based business culture.

Skills

RF/Microwave theory

Customer-facing communication

Datasheet accuracy

Technical writing

Team player

Problem solving

Education

Bachelors in Electrical Engineering (RF/Microwave focus)

Masters degree is aPlus

Tools

Network Analyzer

Spectrum Analyzer

Signal Generator

Power Meter

Oscilloscope

Multimeter

Job description

Marki Microwave, Inc. in Morgan Hill, CA, is seeking an Applications Support Engineer 1 to own the inbound technical support channel and provide fast, accurate guidance on product selection, board‑level diagnostics, and datasheet updates.

This role sits in a core engineering rotation, exposing new engineers to Marki’s product line and customer-facing communications. The position emphasizes RF/Microwave theory, documentation accuracy, and proactive collaboration with the Test & Validation and