Rewards Guest Advocate – Front Desk & Enrollment

MGM Resorts International; Folsom (CA); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Three complimentary uniforms

Wellness incentive programs

Discounts on hotel, F&B, retail, and娱乐

Free meals in employee dining room

Health & compensation protection

Professional development & community

Job summary

MGM Resorts International is seeking a full-time MGM Rewards Representative at Beau Rivage in Biloxi, MS. You will warmly welcome guests, enroll members, advise on options, and issue loyalty cards, delivering memorable, personalized service on the front lines of our loyalty program.

The role starts at $13.50 per hour and emphasizes teamwork, flexibility, and guest satisfaction. Benefits include uniforms, meals, and wellness programs, with opportunities for professional growth within a premier

Qualifications

• Flexibility to work varied shifts, including weekends and holidays.
• Team-oriented and able to deliver positive guest experiences.
• Detail-oriented and organized.
• Enjoy helping others and making a good impression.
• Able to handle multiple tasks.

Responsibilities

• Greet guests, offer recommendations, complete transactions, and issue loyalty program cards.
• Evaluate members' status and issue complimentary amenities based on guidelines.
• Provide high level of service with problem-solving and guest resolution.

Skills

Customer service

Attention to detail

Team player

Flexible scheduling

Multitasking

Job description

MGM Resorts International is seeking a full-time MGM Rewards Representative at Beau Rivage in Biloxi, MS. You will warmly welcome guests, enroll members, advise on options, and issue loyalty cards, delivering memorable, personalized service on the front lines of our loyalty program.

The role starts at $13.50 per hour and emphasizes teamwork, flexibility, and guest satisfaction. Benefits include uniforms, meals, and wellness programs, with opportunities for professional growth within a premier