Front Desk Agent - Beau Rivage

MGM Resorts International; Biloxi (MS); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Wellness incentive programs

Free meals in employee dining room

Health & Income Protection benefits

Discounts with company partners

Job summary

Beau Rivage in Biloxi, Mississippi is seeking a Front Desk Agent to greet guests and set the tone for their stay. You will handle check-ins/outs, respond to guest needs, and collaborate with housekeeping to ensure a smooth, welcoming experience.

The role offers a part-time schedule with a starting rate of $15.80 per hour and a robust benefits program, including meals, wellness incentives, and employee discounts.

Qualifications

• Must be 18 years old or older.
• Must have a High School Diploma or GED.

Responsibilities

• Welcome guests to the property and the MGM Resorts family by providing memorable service, anticipating guest needs and resolving guest complaints in alignment with SHOW Service Basics.
• Manage early and late property arrivals/departures and walk-ins and all other tasks associated with guest room check-ins and check-outs.
• Promote upgrades and M life enrollment where available and coordinate with Housekeeping and other departments to meet guest expectations.

Education

High School Diploma or GED

Job description

Front Desk Agent - Beau Rivage page is loaded## Front Desk Agent - Beau Rivagelocations: Property - Beau Rivagetime type: Part timeposted on: Posted Yesterdayjob requisition id: 279417Biloxi, Mississippi**The SHOW comes alive at MGM Resorts International****THE JOB:**As a Front Desk Agent, you will be the welcoming face for our guests, setting the tone for their stay from the moment they arrive. By understanding their unique stories and needs, you'll have the opportunity to take ownership of their experience, crafting WOW moments that they will cherish long after their visit. If you're passionate about hospitality and dedicated to providing exceptional service, we invite you to apply and become an integral part of our team!**THE STARTING RATE:** $15.80 per hour**THE SCHEDULE:** Part-Time**THE DAY-TO-DAY:*** Welcome guests to the property and the MGM Resorts family by providing memorable service, anticipating guest needs and responding to and resolving any guest complaints in alignment with S.H.O.W. Service Basics.* Deliver a seamless and professional experience managing early and late property arrivals/departures and walk-ins and all other tasks associated with guest room check-ins and check-outs.* Enhance guest experience through offering upgraded accommodations where available in accordance with authorized programs and processes and promoting M life enrollment and benefits to our guests.* Partner with Housekeeping and other related departments to meet guest expectations and special requests.* Control and issue keys while promoting security, privacy, and confidentiality of all guests while providing a relaxing and hassle-free experience from start to finish.**THE IDEAL CANDIDATE:*** Must be 18 years old or older.* Must have a High School Diploma or GED.**THE PERKS & BENEFITS:*** Wellness incentive programs to help you stay healthy physically and mentally.* Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.* Free meals in our employee dining room.* Health & Income Protection benefits (for eligible employees).* Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.**VIEW JOB DESCRIPTION:**Are you ready to **JOIN THE SHOW**At MGM Resorts, we exist to entertain the human race and provide an unforgettable escape. From delivering excellence for our guests to building and sustaining our communities, you can join our diverse teams of world-class talent and thrive in our collaborative environment. Our iconic MGM Resorts brands offer everyone a wide variety of exciting career opportunities with access to unlimited growth.Be part of a unique world filled with anticipation, entertainment and unparalleled experiences - combined with competitive rewards and exclusive perks. Together, we will use our meaningful relationships to continue to build our authentic culture.We know the importance of respecting each other's differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world. MGM Resorts International develops, builds and operates unique destination resorts designed to provide a total resort experience, including first-class accommodations and dining, world-class entertainment, state-of-the-art meeting and convention facilities, and high-quality retail and gaming experiences.We know the importance of respecting each other's differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world.MGM Resorts International believes in providing opportunity for every employee to grow, develop and succeed in a work environment where you can be your best. We encourage you to explore our job opportunities. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact us at [e-mail] are an Equal Opportunity Employer. We are also committed to protecting the privacy of visitors to our employment application site, including the protection of any personal information provided to us. For more information about MGM Resorts International, including our and commitment to diversity and inclusion, please visit. For California residents, also see our that describes the categories of personal information and sensitive personal information we collect and provides certain details about our processing of that information.