REVENUE TAX SPECIALIST SUPERVISOR

State of Louisiana; Baton Rouge (LA); On-site; USD 29,000 - 41,000; Full time

Job summary

The State of Louisiana seeks a Revenue Tax Specialist Supervisor to oversee processing of tax returns, payments, and taxpayer accounts for the Remote Sellers program. This role leads staff, ensures compliance with sales and use tax laws, and supports strategic initiatives while resolving complex tax issues.

Responsibilities include developing procedures, coordinating system testing, and advising on laws and regulations.

Qualifications

• Six semester hours in accounting, business, economics, finance, management, information systems, or quantitative methods plus one of the listed qualifications.
• Six years of experience in accounting, financial auditing, tax administration, tax policy or law, management analysis, or administrative services in a financial setting.
• Six years of full-time work experience in any field plus three years in accounting, auditing, tax administration, or related fields.
• Bachelor's degree plus three years in accounting, auditing, tax administration, or related fields.
• Advanced degree or JD plus two years in accounting, auditing, tax administration, or related fields.
• CPA license or Louisiana law license plus one year in accounting, auditing, tax administration, or related fields.
• Experience substitution: 30 semester hours equals one year of experience; max substitution 120 semester hours (four years).

Responsibilities

• Plans, assigns, and reviews the work of staff managing returns, payments, and account processing.
• Develops procedures for return and payment management and guides staff in discrepancies.
• Reviews and approves refunds or credits to taxpayers.
• Interacts with the executive director, taxpayers, attorneys, and CPAs to resolve complex issues.
• Coordinates system testing for returns, payments, refunds, and accounts.
• Assists in development or revision of laws, regulations, and procedures.
• Proposes improvements to the Commission’s systems and tax portal.
• Represents the department at conferences and with taxpayers and tax professionals.

Skills

Leadership

Tax knowledge

Analytical thinking

Communication with taxpayers

Decision making

Process improvement

Education

Bachelor's degree in accounting/finance or related field

Advanced degree or JD

CPA license

Louisiana bar license

Tools

Tax Portal software

System of Record

Job description

OUR MISSION

The Louisiana Sales and Use Tax Commission for Remote Sellers was created by Act 274 of the 2017 Regular Legislative Session. The Commission is charged with the administration and collection of sales and use tax with respect to remote sellers. We promote uniformity and simplicity in compliance and we adhere to the Code of Government Ethics while providing leadership and professionalism in our duties to those we represent and serve.

OVERVIEW OF THE ROLE

The Revenue Tax Specialist Supervisor oversees the processing and management of tax returns, payments, taxpayer accounts, and applications for the Louisiana Sales and Use Tax Commission for Remote Sellers. The position leads staff, ensures compliance with sales and use tax laws, resolves complex tax issues, and supports operational and strategic initiatives.

KEY COMPETENCIES

Strong leadership and team management skills, advanced knowledge of sales and use tax laws, analytical problem-solving abilities, effective communication with taxpayers and tax professionals, sound decision-making, and the ability to improve processes and systems.

WHAT MAKES IT UNIQUE

This position offers the opportunity to lead a specialized tax administration function that supports Louisiana's remote seller tax program. It combines technical tax expertise, staff leadership, process improvement, and stakeholder engagement, providing a direct impact on the effectiveness of tax administration and compliance.

QUALIFICATIONS AND EXPERIENCE

• Six semester hours in accounting, business, economics, finance, management, information systems management, or quantitative methods plus one of the following:
• Six years of experience in accounting, financial auditing, tax administration, tax policy or law, management analysis, or administrative services in a financial setting
• Six years of full-time work experience in any field plus three years of experience in accounting, financial auditing, tax administration, tax policy or law, management analysis, or administrative services in a financial setting; OR
• A bachelor's degree plus three years of experience in accounting, financial auditing, tax administration, tax policy or law, management analysis, or administrative services in a financial setting; OR
• An advanced degree or Juris Doctorate plus two years of experience in accounting, financial auditing, tax administration, tax policy or law, management analysis, or administrative services in a financial setting; OR
• Possession of a Certified Public Accountant (CPA) license or a current Louisiana license to practice law plus one year of experience in accounting, financial auditing, tax administration, tax policy or law, management analysis, or administrative services in a financial setting.
• EXPERIENCE SUBSTITUTION: Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

The official job specifications for this role, as defined by the State Civil Service, can be found here.

JOB DUTIES

• Plans, assigns, and reviews the work of subordinate employees. This work includes return and payment processing and management as well as application and account processing and management.
• Develops procedures for return and payment management and account and application management, assigns work and provides technical guidance to staff members in resolving discrepancies on managing and processing returns and accounts.
• Reviews and approves or recommends to the Executive Director issuances of refunds or credits due.
• Confers and corresponds with the executive director, taxpayers, attorneys, and CPAs to resolve difficult and controversial areas of applicable laws and regulations, particularly when there are differences between state and local application.
• Coordinates system testing with subordinate employees related to returns, payments, refunds, credits, debits, applications and account management.
• Assists in development or revision of laws, regulations, and procedures.
• Provides recommendations to improvements in the Commission’s System of Record and Tax Portal.
• Participates in conferences and conventions, and may represent the department before taxpayers, tax administrators, and tax practitioners.
• Responsible for any additional duties requested by Executive Director.

POSITION-SPECIFIC DETAILS

Appointment Type: This appointment type can be filled as Probational - up to 24 months.

Career Progression: This position does not participate in a Career Progression Group.

Compensation: The actual starting salary depends on the education and experience of the selected applicant. The starting minimum pay for the Revenue Tax Specialist Supervisor is $25.31/hourly.

OTHER INFORMATION

Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.