Revenue Strategy & Analytics Lead

San Francisco Symphony; San Francisco (CA); Hybrid; USD 105,000 - 118,000; Full time

Job summary

San Francisco Symphony seeks an Associate Director, Revenue & Analytics to lead ticket and subscription revenue management, pricing, forecasting, and audience analytics at Davies Symphony Hall. You will transform sales data into actionable strategies and partner with multiple departments to optimize revenue and attendance.

The role reports to the Director of Marketing, Sales & Visitor Experience and works in a hybrid schedule with occasional evenings and weekends.

Qualifications

• Bachelor's degree or equivalent combination of education and relevant professional experience.
• 7+ years of progressively responsible experience in revenue management, pricing, sales analytics, business intelligence, customer analytics, financial analysis, ticketing, or a related field.
• Strong quantitative and analytical skills with experience developing forecasts, models, dashboards, and performance reporting.

Responsibilities

• Build and maintain season revenue, pricing, capacity, and attendance forecasts across concert product lines.
• Develop pricing, inventory, and dynamic pricing strategies based on demand and performance.
• Own recurring ticket sales and audience reporting, including dashboards and subscription reporting.
• Translate sales and audience data into actionable insights for pricing, marketing, audience development, and sales strategies.
• Develop post-campaign and longitudinal analyses to identify trends and opportunities.

Skills

Revenue management

Pricing strategy

Forecasting

Data analytics

Sales analytics

CRM

Tessitura

AnalytixLive

Digonex

Data visualization

Education

Bachelor's degree or equivalent

Tools

Tessitura

AnalytixLive

Digonex

Job description

San Francisco Symphony seeks an Associate Director, Revenue & Analytics to lead ticket and subscription revenue management, pricing, forecasting, and audience analytics at Davies Symphony Hall. You will transform sales data into actionable strategies and partner with multiple departments to optimize revenue and attendance.

The role reports to the Director of Marketing, Sales & Visitor Experience and works in a hybrid schedule with occasional evenings and weekends.