Revenue Specialist

City of Shreveport; Shreveport (LA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Vacation and sick leave

Health, dental and vision insurance

10 paid holidays per year

Long term disability

Job summary

City of Shreveport is seeking a Revenue Specialist III to manage cash receipts, ensure accurate postings, and coordinate with other departments. You will handle deposits, respond to inquiries, and contribute to the improvement of procedures.

The role requires strong verbal skills, basic accounting knowledge, and the ability to maintain harmonious relations with staff and the public while implementing standardized processes.

Qualifications

• Demonstrate ability to perform assigned tasks and maintain harmonious relationship among assigned employees and the public.
• Good vocabulary and verbal expression.

Responsibilities

• Receives and handles cash and checks for deposit.
• Accepts, investigates and resolves customer complaints and inquiries.
• Drafts, proposes, and implements operating procedures.
• Assists in documenting requirements for automating procedures.
• Trains other employees in manual and automated systems.
• Prepares journal entries.
• Performs required research.
• Consults with other departments and agencies.
• Maintains subsidiary ledgers.
• Analyzes workflow and recommends changes.
• May perform or assist others in performing tasks.
• Maintains harmony among co-workers.
• Performs related duties as assigned.

Skills

Customer service

Verbal communication

Teamwork

Education

Accounting coursework 12 sem hrs or related experience

Job description

Duties

Work Performed

Revenue Specialist III work activities may involve the following tasks:

• Receives and handles all cash and checks received by the City for deposit.
• Accepts, investigates and resolves customer complaints and inquires.
• Drafts, proposes, and implements operating procedures.
• Assists in documenting requirements for automating procedures.
• Trains other employees in manual and automated systems.
• Prepares journal entries.
• Performs required research.
• Consults and coordinates with other departments, state, federal, and private agencies.
• Maintains subsidiary ledgers.
• Analyzes workflow and recommends changes as appropriate.
• May perform or assist other employees in performing tasks.
• Maintains harmony among co-workers.
• Performs related duties as assigned.

Minimum Qualifications

• Demonstrate ability to perform assigned tasks and maintain harmonious relationship among assigned employees and the public.
• Good vocabulary and verbal expression.
• Combination of (12) twelve semester hours of accounting, internal audit, data processing, business or municipal administration or at least three years of experience in municipal or utility collections, plus two years of cash handling experience.
• Bond-able.

Normal Promotion Path From This Class

Any Higher-Level Class for which eligible and qualified

The City of Shreveport offers many benefits including vacation and sick leave, health, dental and vision insurance, 10 paid holidays per calendar year and long term disability.