Revenue Recovery & Collections Supervisor

okgov; Oklahoma; On-site; USD 73,000 - 89,000; Full time

Benefits offered by this job

Generous state-paid benefit allowance

Flexible spending accounts

Retirement Savings Plan

Paid vacation and sick leave

11 paid holidays a year

Paid Maternity leave

Employee discounts

Longevity Bonus

Job summary

Oklahoma Tax Commission (OTC) seeks a Collections Supervisor to lead and develop collections and compliance teams, oversee revenue recovery operations, and manage taxpayer account resolution activities. The role emphasizes coaching, accountability, and data-driven decision making to drive efficiency and high performance.

You will supervise sections within the Collections Division, monitor workloads, and ensure adherence to enforcement and recovery targets while fostering collaboration and

Qualifications

• Leadership and supervisory experience in collections or revenue recovery preferred.
• Strong coaching and team development skills.
• Knowledge of tax collection processes is advantageous.

Responsibilities

• Provide leadership and supervision to one or more Collections Division sections, ensuring alignment with agency goals.
• Oversee daily collections and compliance operations, monitor workloads and performance metrics.
• Develop and promote continuous improvement through process evaluation and system enhancements.
• Coach staff, support performance management, and foster a service-oriented environment.

Job description

Oklahoma Tax Commission (OTC) seeks a Collections Supervisor to lead and develop collections and compliance teams, oversee revenue recovery operations, and manage taxpayer account resolution activities. The role emphasizes coaching, accountability, and data-driven decision making to drive efficiency and high performance.

You will supervise sections within the Collections Division, monitor workloads, and ensure adherence to enforcement and recovery targets while fostering collaboration and