Revenue Recovery Assistant

Gfoat; Garland (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Gfoat in Garland, Texas is seeking a detail-oriented professional for billing and collection duties related to Code Compliance and Health violations. The ideal candidate will have at least 2 years of related experience and a high school diploma or GED. Responsibilities include processing invoices, collecting revenues, and providing exceptional customer service.

Preferred qualifications include an Associate's degree in Finance or Accounting, along with proficiency in Microsoft Office applications. A Texas Notary License is required within 6 months of hire.

Qualifications

• High School Diploma or General Equivalency Diploma (GED) required.
• 2 years of related experience needed.

Responsibilities

• Process invoices and credits related to Code Compliance and Health violations.
• Collect revenue from violations and paving assessments.
• Provide customer service and prepare correspondence.

Skills

Basic knowledge of laws and ordinances regarding revenue collection

Basic knowledge of accounting principles

Proficient math and organizational skills

Ability to communicate both orally and in writing

Education

High School Diploma or GED

Associates degree in Finance or Accounting

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Summary

Responsible for assisting with the billing, processing, collection, application and maintenance of records and finances owed the City of Garland for Code Compliance and Health violations, Emergency Medical Services (EMS) and paving/drainage assessments.

Pay Range:

$17.03 - 21.80 (Depending on qualifications and experience)

Essential Duties and Responsibilities

Include the following. Other duties may be assigned.

• Process invoices, credits, refunds, liens and releases relating to Code Compliance and Health violations, paving and drainage assessments and Emergency Medical Services (EMS).
• Collect and account for revenue from violations and paving/draining assessments.
• Process timely deposits of revenue.
• Provide payoffs for abatement, paving and drainage liens.
• Provide information to citizens, title companies, attorneys and other customers as requested.
• Prepare correspondence to property owners, title companies, law offices, mortgage companies, state and federal agencies and other customers.
• Enforce City of Garland ordinances concerning Code Compliance collections.
• Communicate with team members to identify and develop programs that meet the objectives of Revenue Recovery.
• Provide professional and courteous customer service.

Minimum Qualifications

• High School Diploma or General Equivalency Diploma (GED)
• 2 years related experience

Or an equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.

Preferred Qualifications

Education / Experience

• Associates degree in Finance, Accounting or related field of study
• 2-4 years experience in collections, auditing, licensing and/or customer service

Knowledge, Skills & Abilities

• Basic knowledge of laws, ordinances, City codes, directives and policies regarding revenue collection
• Basic knowledge of accounting principles and practices, financial record keeping and reporting
• Skill utilizing financial programs and computer software including Microsoft Office (Word, Excel, and Outlook)
• Proficient math and organizational skillsAbility to research and resolve procedural and operational problems and complaints
• Ability to effectively communicate both orally and in writing
• Ability to prepare revenue deposits and payment authorization

Licenses and Certifications

• Texas Notary License or the ability to obtain within 6 months of hire
• Valid Class C Texas Driver’s License

Physical Requirements / Work Environment

The work environment and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The incumbent works in a typical office environment; relatively free from unpleasant environmental conditions or hazards.