Revenue Ops Coordinator - F&B, Scheduling & Compliance

Universal Orlando Resort; Frisco (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Universal Kids Resort in Frisco, TX is seeking a detail-oriented Revenue Operations coordinator to support daily processes across Food & Beverage, Merchandise, and Team Member Dining. You will help coordinate staffing, payroll/time and training under UKR policies.

You will track time and attendance, maintain menu collateral, and ensure compliance with safety standards while delivering guest-focused service in a fast-paced environment.

Qualifications

• Strong attention to detail and experience with administrative support.
• Basic understanding and experience of Top 9 food allergies and food safety knowledge is preferred.
• Proficient in Excel, Word, PowerPoint and other business solutions software.
• Consistent attendance is a job requirement.

Responsibilities

• Organize daily operational tasks for Revenue Operations teams.
• Inform front line Team Members of operational changes for a seamless Texas-compliant operation.
• Ensure Team Members are utilized in proper roles in compliance with certifications.
• Compile department labor information for the company Flash report.
• Assist with rotations and grid creation as needed.
• Maintain and update collateral and menus for accuracy and show quality standards.
• Research POS transactions for accuracy and audits; report discrepancies.
• Coordinate Veritiv audits and health inspections records.
• Communicate food safety quality control of allergies to appropriate teams.
• Act as first point of contact for scheduling changes and guest services.
• Support training new and current Team Members on policies and procedures.
• Assist with inventory, sourcing, onboarding, and regulatory training within Revenue Operations.
• Support events, catering requests and reservations for private events.
• Communicate with partners on menu options, space, guest counts and pricing.
• Engage in Environmental, Health & Safety responsibilities per policy.
• Perform other duties as assigned.

Skills

Administrative support

Scheduling

Food safety knowledge

Education

High School Diploma or GED

Tools

Excel

Word

PowerPoint

Job description

Universal Kids Resort in Frisco, TX is seeking a detail-oriented Revenue Operations coordinator to support daily processes across Food & Beverage, Merchandise, and Team Member Dining. You will help coordinate staffing, payroll/time and training under UKR policies.

You will track time and attendance, maintain menu collateral, and ensure compliance with safety standards while delivering guest-focused service in a fast-paced environment.