Revenue Ops Analyst II: Data Integrity & AI-Driven Insights

Graham Media Group; Detroit (MI); On-site; USD 70,000 - 95,000; Full time

Job summary

Graham Media Group is seeking a Revenue Planning & Analysis Analyst II to join our Revenue Operations team in Detroit, MI. This role bridges Revenue Operations, Sales, Finance, Technology, and Market Leadership, focusing on data integrity and scalable processes.

The candidate will champion data governance, lead cross-functional initiatives, and leverage AI to drive efficiency and innovation across GMG’s revenue systems and reporting platforms.

Qualifications

• Experience creating and maintaining training materials, user guides, process documentation, and SOPs.
• Ability to translate complex processes for technical and non-technical audiences.
• Experience facilitating training sessions and supporting user adoption of new tools is a plus.
• Highly organized with strong attention to detail.
• Collaborative, fast-moving multi-market environment experience.

Responsibilities

• Conduct recurring audits of Salesforce, reporting platforms, and revenue datasets to ensure data standards compliance.
• Partner with stakeholders to improve data collection methods, system adoption, and data quality.
• Monitor data health metrics and build scorecards to measure accuracy and completeness.
• Create and maintain user guides, training materials, SOPs to support system adoption and consistency.
• Support onboarding and ongoing training for revenue systems and reporting tools.
• Collaborate with the Salesforce Administrator to support CRM enhancements, testing, data hygiene, and reporting.
• Assist in troubleshooting system issues and validating changes and integrations.
• Document processes, workflows, and system requirements to support optimization.
• Act as Revenue Operations project manager for key initiatives across Sales, Finance, Marketing, Tech, and Market Leadership.
• Gather business requirements, document processes, manage timelines, and communicate progress.
• Drive process improvements for efficiency and scalability.
• Identify opportunities to leverage AI and automation to improve reporting and workflows.
• Assist in design, testing, and deployment of AI-powered solutions.

Skills

Data governance

Data quality

Process documentation

Salesforce

Project management

Cross-functional collaboration

AI & automation awareness

Tools

Salesforce

Reporting platforms

Job description

Graham Media Group is seeking a Revenue Planning & Analysis Analyst II to join our Revenue Operations team in Detroit, MI. This role bridges Revenue Operations, Sales, Finance, Technology, and Market Leadership, focusing on data integrity and scalable processes.

The candidate will champion data governance, lead cross-functional initiatives, and leverage AI to drive efficiency and innovation across GMG’s revenue systems and reporting platforms.